Hakkaland Reviews Summary

Food Quality

Pros:

• "This is definitely a place for those craving Indo-chinese dishes. Chicken lollipop is super yummy."
• "Amazing ambience and wonderful staff. The food is too delicious and just as per the Indo Chinese taste."
• "Most authentic Indian and Indo Chinese place in the UK."
• "Indo-chinese is a specialist cuisine and this restaurant does justice to those typical dishes."

Cons:

• "After a year went recently, but couldn’t get the same taste. Food was oily and taste was okay."
• "Was expecting great food, unfortunately, we were thoroughly disappointed. One was completely inedible due to the excessive amount of salt."
• "Food was below average, seems like the same sauce was used for their paneer, Mogo, and mushrooms dishes."
• "Pathetic food. Schezuan Rice was without salt. Spring Rolls were served ice-cold, straight out of the deep freezer."

Service

Pros:

• "The staff is very well aware about the dishes and the food comes as per your taste. Very smiling and friendly staff."
• "Excellent customer service and staff Vivian was very attentive and helpful."
• "Great location, easily accessible. Staff was kind and the service was quick too."
• "Food was amazing I would definitely recommend the chicken lollipop and hakka noodles. Best customer service I have ever received!"

Cons:

• "The service is a bit slow. Other dishes we enjoyed was chicken wanton, kungpao chicken, and egg fried rice but had to wait longer than expected."
• "We arrived late, they saved our table. The waitress didn't explain anything about how to order our food."
• "We had to wait for 1 hour and we didn’t even get to eat any food. The staff were unorganized."
• "Went there on Thursday evening, restaurant was about at 30% capacity. Food was average service was good, but overall way overpriced for the food."

Ambiance

Pros:

• "Amazing ambience and wonderful staff. The food is too delicious and just as per the Indo Chinese taste."
• "Loved the atmosphere. We enjoyed the delicious Indo Chinese food. Excellent customer service."
• "Amazing indo chinese food. Chilli chicken and lollipop to die for. The staff was sweet and well behaved."
• "Beautiful, fresh tasting food. The crispy okra was amazing, everything that followed was delicious."

Cons:

• "Also the non vegetarian food can be stinky and the air ventilation doesn't clear the smell very quick so can be off-putting."
• "We arrived late, they saved our table. The waitress didn't explain anything about how to order our food."
• "Very busy place when we entered on Saturday night we didn’t had booking so had to wait for 35 mins but it was worth the wait."
• "Absolutely awful. The staff was totally unprepared. They had no idea what was on the menu."

Pricing

Pros:

• "Amazing food... Great taste, good atmosphere, decent price... Worth it."
• "It was truly the taste we wanted to try. The samosa chat is absolutely fantastic, veg Manchurian has some scope to improve."
• "Loved it. The food was very good. The Kolkata chilli chicken and lollipops were excellent."

Cons:

• "Also it is slightly priced higher as compared to other restaurants in the area."
• "The price is on the higher side with 12.5% tax."
• "Food is pretty average and the efforts to make it colourful was not appreciated. The two starters we ordered were very oily."
• "Food was good but NOT authentic. I am born and brought up in Mumbai and it annoys me to see peas used in Chinese dishes here in UK."