Seoul Kitchen Birmingham Reviews Summary

Food Quality

Pros:

• "The Korean barbecue tastes good, especially the soy sauce pork bulgogi and soy sauce chicken bulgogi which were marinated deliciously."
• "Some top-notch Korean bbq - all the dishes were great and decent portions."
• "The duck and rib eye steak were really nice, and our favorite dish was the Korean spicy fried chicken breast."
• "The Korean pancake was tasty and the serving was big."
• "The toppoki hot pot dish was very nice but very filling! It tastes like toppoki you can find in other places."
• "The food was interesting - the toppoki hot pot dish was very nice and very filling!"
• "The kbbq was amazing. We had the one with beef and pork and both the seasoned ones and unseasoned meat was so good and juicy."

Cons:

• "I also ordered Soondubu-jjijae, which lacked seafood and vegetables, having only two small clams and a few slices of cucumber."
• "Additionally, I ordered Chicken Dolsot Bibimbap, but the sauce didn't complement it well, and the taste wasn't great."
• "The meat tray was too small, and we must have bought two to use the BBQ utensils. And it was still insufficient for both of us."
• "The only appealing aspect was the Korean barbecue, the rest was average."
• "My only comment was that the pork wasn’t that good."
• "Though the Topokki sauce tasted like tinned tomato soup."
• "The soondubu-jigae was good and chicken bulgogi was not bad however the galbi was mushy and too sweet."
• "The meat portions were a lot and worth the price. My only comment was that the pork wasn’t that good."
• "The Korean chicken curry was a bit of a let down, more like Japanese Katsu chicken."

Service

Pros:

• "I like the service button located on the tables. Makes it a lot easier to get service attention."
• "The service was excellent, with assistance for changing the grill plates and cooking the meat to perfection."
• "The staff were welcoming and friendly and frequently switched out the cooking plate for a fresh one to stop the food from sticking."
• "The service here was good, and the place was clean and spacious."
• "The staff were very attentive and the food was great."
• "The staff there were helpful and friendly but I cannot sing enough praises for the food. It was incredible!!!"
• "The staff were very helpful and accommodating and suggested some great vegan friendly options after clarifying with chef."
• "The staff are always polite and friendly, and the food is fantastic."

Cons:

• "We requested cheesecake at the end before they closed the restaurant, but they didn't bring it since they couldn't take orders because the casa was closed."
• "The only thing that lets the place down is the service. The staff could do with training in hosting."
• "The staff are not trained or knowledgeable and I'm sure they must be understaffed and stressed as they can't remember stuff and simple orders are delivered with mistakes for every visit."
• "The worst thing about the night was the service, we waited over 20 minutes for our first drink and had to ask multiple times for our bill."
• "Very short of staff. Felt bad for the lady with short hair she is overworked serving all the tables in the restaurant by herself."
• "The only thing that lets the place down is the service. The staff could do with training in hosting."
• "Unfortunately, the staff lied to us when they said additional portions of salad came free and actually they were charging us for every piece of extra lettuce or slice of garlic which all added up to an eye-watering bill."

Ambiance and Cleanliness

Pros:

• "The place was so clean, ambiance is really warm and homey too!"
• "The restaurant was great, and I liked how you could grill your own meat."
• "The restaurant is spacious and staff are nice, highly recommend it!"
• "The restaurant was on the suggested list of my places to go. The overall feeling of the politeness and kindness shined like a supernova!"
• "First thought was it's very spacious and the staff were polite!"
• "Absolutely delicious food! Spacious, but wasn't too busy when we went."

Cons:

• "Booked a table a week in advance to celebrate my birthday. When we arrived, the restaurant was closed, tried calling but no one answered."
• "Reserved a table, obviously not ready when we arrived as we had to wait while waitress cleaned a table. 2 of us had to stand for 5 minutes as not enough chairs then we were ignored until we pressed buzzer just to get a menu!"
• "Can’t comment on any element of the service cus they weren’t open."