Highbrow PMU Ltd Reviews Summary

Microblading and Brow Services

Pros:

• "Not only were and still are my eyebrows perfect now in November, Emily made the whole experience a pleasure."
• "I'm so pleased with the results and feel I have much more balanced facial definition now."
• "Emily is extremely skilled at what she does, made the whole process extremely comfortable."
• "Emily knows what I’m after and has listened and done exactly what we discussed."
• "The most pain free eyebrow microblading I have ever experienced and I have been having this treatment, and tattooing previously, for many years."
• "Emily made my mum feel comfortable and at ease throughout the treatment."
• "I felt very comfortable and confident in Emily's company."
• "Her attention to detail is amazing and her creative flair shines through."

Cons:

• "I’ve never left a bad review and I don’t like leaving one but I was so upset with the shape after chunks of colour fell out of my eyebrow."
• "Emily offered £100 refund however because I didn’t accept it straight away Emily then ignored my messages."

Professionalism and Client Care

Pros:

• "I felt at ease with Emily right from the 1st consultation. She is professional and informative."
• "Emily is a lovely lady, she’s a true professional and a perfectionist."
• "Emily is very professional, efficient, and explained the procedure clearly."
• "Emily is an absolute professional. She ensured she used plenty of numbing cream so the whole experience was truly painless."
• "Emily is friendly, warm and welcoming and immediately puts you at ease."
• "Emily was fantastic! very professional and patient. Took her time to explain the process and the aftercare was exceptional."
• "Emily was both friendly and professional from start to finish, insuring at all times I was comfortable and happy."
• "Emily is a lovely lady, she is so welcoming and makes you feel at ease, she is a perfectionist."

Cons:

• "I haven’t been left feeling so upset about service before."
• "I have never been left feeling so upset about service before."

Studio Environment and Hygiene

Pros:

• "Her studio is really cosy and inviting."
• "Her studio is beautiful and airy which, alongside the fact that she took time to help me become relaxed."
• "The studio was bright and hygienic."
• "Her studio is beautiful, stylish and very relaxing."
• "Hygiene was excellent."
• "Her rooms are so clean, bright and airy and Emily makes you feel so at home."
• "Emily has a lovely studio and whilst you are there you are her sole priority."
• "The treatment room is beautiful and I was so so happy with my eyebrows they were exactly what I wanted."

Cons:

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