Arnero Restaurant Reviews Summary

Food Quality

Pros:

• "The most authentic, succulent and tasty Indian food I have ever tasted without doubt."
• "Delicious authentic Indian food."
• "The food is actually even better than we remembered."
• "The starters were an amazing mix of moist chicken, delicate lamb chops, Achari prawns and punjab fish fry."
• "Food fresh, tasty and hot."
• "The food was absolutely gorgeous."
• "The other spices and flavors blended in were devine!"

Cons:

• "Come here for only the Biryani, anything else is at your own risk."
• "The biryani... wasn't that great."
• "Food was tasty, waiter tried to put me off the biriani, said it would be dry."
• "The main courses of Jalfreizi and Saag were oily, greasy and left a very unpleasant residue in the mouth and on our teeth."
• "The curry itself was rather bland with just a hint of spiciness in it."
• "The PeshawarI naan was similarly dry and tasteless."
• "The curry was a little too doused with tomato puree."

Service

Pros:

• "Service was prompt, so added a star."
• "Sanjeev looked after my brother's stag group very well on Saturday night."
• "Service was great and the chef is a real character."
• "Staff are accommodating which is appreciated."
• "Super tasty with really good service from the staff."
• "The service and presentation were superb too."
• "Service was good and prompt."

Cons:

• "No one came to ask us if we wanted a drink, had to go find someone in the end."
• "Had to change my review, both myself and partner have been quite ill most the day with upset stomachs."
• "People around us had issues with beer on tap being off in taste and billing errors."
• "The service was disappointing."
• "They made us eat in a hurry and leave."
• "No one ever comes to us, we had to chase the waiters, they pretend like they don't see you even after having en eye contact when you call them."
• "Service can be a hit and miss especially during busy periods so expect some delays on weekends."

Ambiance

Pros:

• "Ambiance was welcoming and friendly."
• "Friendly, nice decor though."
• "Lovely atmosphere friendly staff very tasty meals great portion sizes would definitely visit again."
• "Lots of choice, great atmosphere."
• "Pleasant atmosphere."
• "Beautiful restaurant felt like spending time there."
• "The atmosphere was great."

Cons:

• "The only thing I feel let it down was the food, maybe it is just my personal taste but I found my curry to be quite bland."
• "The atmosphere was quite quiet but it soon got very busy."
• "A little cramped and the bill was a while in coming."
• "Decor was OK, tables were laid out well."
• "The nan bread was quite flat, not so fluffy as I usually have."
• "Interior is not typically Indian, but flavors of food will move you to India."
• "It's all right if you just want to go somewhere and eat."

Value

Pros:

• "Full value for money and exceptional service."
• "Very happy with this restaurant and staff....5+ stars from us...value and worth the money spent!"
• "The prices were reasonable."
• "The food is also great value for money along with the drinks."
• "Got 50% off the food meaning it was only £38.50 in total."
• "Food is reasonably priced."
• "The food was delicious and really good value."

Cons:

• "They add on a service charge, which I think is 10% of the total bill."
• "Would have tipped more but thought it was cheeky so left it at the service charge about 10%."
• "Food was good but do not appreciate a built in service charge on the Bill."
• "They add a service charge on which I would expect on tables of 5+ but not 2."
• "Overcharged on our final bill (second time this has happened)."
• "Tax Evasion? Greedy for tip & service charge. Not honest"
• "We were treated very differently to the other customers!"