Address: 4, Off Ashbourne Rd, London Rd, Hampton PE7 8BT, United Kingdom
Phone: +441733310772
Rating: 3.7
based on 128 reviews.
Food Quality
Pros:
"every meal was great, all the dishes were well presented, good sized portions and very tasty."
"Food is good quality at a very good price."
"The carvery on a sunday is very good."
"all you can eat breakfast, 10£ for adults free for children. majority of the food was great, especially with how cheap it is."
"We often come here in the evening for dinner .The food is always appetising to look at and the service is excellent."
"The carvery was fantastic value for money and really enjoyable."
"Food was OK, but no cauliflower cheese and only roast potatoes, so less option than on a standard Sunday lunch day."
"Had breakfasts here while staying at the Premier Inn next door. Breakfast selection excellent with cooked breakfast and extensive cold options."
Cons:
"The reason for the three stars is that the food didn't stand out and I wasn't expecting it to."
"One of those places where the chef's like to over cook the fish and make it crusty and hard."
"If I could give this place 0 stars I would. I had a roast and it was probably the worst meal I have ever had to pay for."
"Ordered and waited 20mins for the starter to arrive... Mains came around 50mins later - all cold."
"Had haddock, chips & mushy peas. Haddock overcooked & not a great eat, most left."
"Been for a carvery today the beef was fatty and that tough my partner cut it and it splattered all over me and him."
"Fish batter was over cooked, solid batter at end of fish."
"The only thing bringing this place down is service and short of staff. Food was hot but all microwaved and looked it."
Service
Pros:
"All the staff from the bar and restaurant were very friendly and helpful."
"They were super accommodating and so friendly."
"A server called Kevin took our orders. He was polite and very knowledgeable about the menu."
"Great servive. All employees were very kind and caring on our visit."
"Staff member on duty, on till, went above and beyond, explaining everything, sorting my veggie food out."
"Upon arrival I was greeted by happy, smiley staff."
"Staff are very good."
"Kevin was very welcoming, made us feel very comfortable."
Cons:
"There is no service whatsoever, you order everything from the bar, food, if you try and catch a waiter walking past they look at you and carry on walking."
"Not once we're we approached to see about taking away the plates or ask us if we were ready for mains."
"We ordered a table to watch the football. It turned out they couldn't do that. The way we was dealt with made us feel so small."
"Frequent user here with my family and tonight I visited with my 12 month old. Requested a table and highchair, was told to find my own table and get our own highchair."
"Staff didn't help at all. Plus kids were going up the wall so I will never revisit. No idea what happened in the kitchen."
"When ordering food, check clearly food availability. We ordered Sunday lunch as advertised, but it was all cleared away by 6.00pm."
"Went as a group of 8 for breakfast which we booked. Food on the hot buffet was almost empty when we got there at 915am."
"Visited here with work for and over night in the Premier Inn, wouldn't recommend to book the meal deal, food was limited when ordering."
Ambience and Atmosphere
Pros:
"We built a good rapport with them over the few days and thoroughly enjoyed their service."
"Seated near a very loud speaker. Kids constantly screaming filled with parents who fail to really discipline their children."
"Nice place. Comfy beds, usual stuff in the room."
"The kids play area is just another added bonus."
"My son loves the soft play here and we always enjoy the food too."
"Great location for adults and kids."
"Child friendly pub. We eat here often. Food is well presented. Never had an issue."
"A spur of the moment visit to this lovely pub, the staff were welcoming and there was a great atmosphere within the establishment."
Cons:
"Play area is fine for kids but there's no maximum amount of people and it's incredibly loud behond belief."
"The absolute worst Christmas Eve experience. We booked a table for four adults and three children at 10am and specifically requested a table in the play area for the three kids."
"Get yourself over to a proper indoor play centre if it's kids entertainment you want. There really is nothing to see here other than the feeling of a blocked up stomach full of cheap junk food."
"The place is nicely decorated, we were greeted quickly and found a good table by the window. They didn't have any chicken however."
"Nice looking place, understaffed so queued for 20 minutes at bar to order. Food was hot but all microwaved and looked it."
"Upon arrival, myself and my family wanted a carvery lunch and were greeted by who we thought was the manager."
"Went for breakfast today, the place was so packed you couldn't move, they really should consider reducing the tables."
"Poor service very poor food although steak was cooked well and was beautiful but Yorkshire pudding was bland and chewy not many chips."