Rosa's Thai Liverpool Reviews Summary

Reservation and Wait Times

Pros:

• "Make sure you go with a reservation because the place gets busy!"
• "Our Finnish family went there for a dinner on Saturday evening. We had made a table reservation, which was good as the place was full."
• "Was able to be seated without a reservation in the late afternoon on a Saturday."
• "Went to Rosa’s for the first time last weekend and have to say I loved it! Make sure you book in advance as it was pretty busy."

Cons:

• "We had to wait 30 mins on a Monday to get a table for dinner."
• "The only reason I gave them 4 stars instead of 5 was because I attempted to make a booking and they stated they were fully booked."
• "4 stars because when we arrived, we were initially told that there was no tables and that they were fully booked."

Service Quality

Pros:

• "The staff was really friendly and the plates are full of colour."
• "Their quick and friendly service will bowl you over faster than you can say 'Pad Thai'!"
• "Staffs were friendly and nice."
• "The staff were super friendly and informative about the menu."
• "Visited for dinner on a busy early Sunday evening as a group of 7. Despite a full restaurant the staff were friendly, efficient and speedy."

Cons:

• "Food average at best, Thai calamari very oily and chewy... Service was some of the worst, order wrong not attentive to customers."
• "Staff not attentive and helpful. Got a wrong order, they offered to change it but need to wait for another 15-20mins so I refused and rather have the wrong order instead."
• "We didnt get a chance to try the food because of the very slow staff working there, once we waited long time to get any attention from the waitress which seems unbothered we decided to leave."
• "First place come across who discriminates against older people without smart phones. Not allowed in as can't scan their code, albeit offered them my phone number."

Food Quality and Taste

Pros:

• "Absolutely fantastic freshly cook authentic Thai food from @rosasthai 🇹🇭"
• "Nice ambience and lovely food. The prawn crackers are yumm and food is delicious."
• "I have been to a few thai restaurants and by far this is one of the best the food is so tasty and fresh."
• "Everybody needs to try Rosa’s!! The food was really quick, service was quick efficient and friendly. I cannot get over how fresh and gorgeous the food was."
• "Absolutely fantastic authentic Thai food at Rosa’s tonight! Service very friendly and informative about the menu."
• "Great authentic Thai food at reasonable prices with a great view."
• "Had a lunchtime table outside overlooking the Dock. The food was excellent and matched by great service."
• "Absolutely lovely place. They did a great deal where you could get a starter and a main for under £10 on their “express” menu."

Cons:

• "Food average at best, Thai calamari very oily and chewy. Pad Thai is very sweet."
• "Visited with my family on a special occasion and safe to say we won’t be back. The food was not the authentic Thai experience that I had hoped for."
• "The place and view are great! The staff very kind. However, the food let me disappointed."
• "Only downside was the Pad Kra Prow- it was very soy sauce forward and too salty for my liking."
• "I ordered a meal I’ve eaten many times before at different restaurants and which was lovely every time. The same meal at Rosas was inedible due to the overload of chillis."
• "Not impressed, had the Red duck curry, paid £16 plus £4 for rice and spent half the time searching for any sign of duck within the soup like creation I was served."
• "First time here and disappointed in the dish we had, five spice beef noodles soup which lacked flavour and the beef was extremely tough."
• "Possibly the worst Thai meal we've had.... Chicken satay was just fat and gristle.... Had a chicken Jungle curry and only one piece of chicken in it."

Ambiance and Location

Pros:

• "In the heart of Albert Docks, you'll find Rosa's Thai, a family-run spot serving up Thai cuisine with a dash of local charm."
• "Lovely location around Albert Docks too."
• "Great location and very friendly, welcoming staff."
• "Nice friendly service, good setting right on the Albert Dock, and good prices."
• "Perfectly situated at the docks, the window seating of this restaurant has a wonderful view over the central dock in its rustic brickwork setting."
• "Restaurant also have great view by the dock and beautiful interior."
• "The café is in a wonderful location, conveniently close to the waterfront attractions and museums I wanted to visit."

Cons:

• "Toilets not clean."
• "Unfortunately we were sat in the window and the afternoon sun was beaming in on us which made for an uncomfortable dining experience."
• "Small portions and service charge for no good service really. We asked for water and the jug was full of black dirt inside."