Address: 843 High Rd, London, N12 8PT, United Kingdom
Phone: +442036210102
Rating: 4.4
based on 131 reviews.
Food Quality
Pros:
"But most of all the food was very tasty, colourful and shiny makes you whet your appetite."
"The sushi is fantastic but the hot food is also just as good."
"Their seaweed salads are a burst of freshness, and the teriyaki fish, chicken, and beef are simply mouthwatering."
"The freshest fish we've have had in our life."
"Delicious ramen and chicken katsu curry! Everything we tried was really tasty and enjoyable."
"The food was quick and excellent. Enjoyed every dish. Sushi made on site via the sushi chef."
"Great quality Japanese food with attention to detail."
"The ramens are very good, especially the Tonkatsu, and they have lovely drinks."
Cons:
"Only one piece of pork but in the menu photo there were 3 pieces."
"The food was good but we were only in the restaurant about 35 minutes."
"The ambience was pleasant and staff were polite. However, the food was just average."
"The quality of food does not worth what you paid for, except maki rolls."
"Had the tonkotsu ramen. You couldn't taste the broth because they covered everything with sesame oil."
"Agedashi tofu was deep-fried too much, making it soggy and oily. Tuna sashimi was half frozen."
"Last couple of days I visited this restaurant again and now actually find this place had hygiene problems."
"Some ingredient was really rotten and it spoiled the rest of the pieces packed in the same container."
Service Experience
Pros:
"Service was abit slo, but staff was really friendly. Would go back there again"
"The service was also very good and the staff were attentive, filling up waters without needing to be asked."
"Staff are friendly"
"Staff was very friendly and helpful when required given that it was my first visit."
"Staff are very friendly but the food was god awful - almost comedy as I saw a chef bringing in a carton of chicken thighs in that he just bought from sainsburys."
Cons:
"On this occasion the restaurant was empty when we ordered and waited about 50 mins for our mains."
"Service used to be amazing but at our last visits they don’t seem to get it right."
"They forget about the food you ordered and everyone else who came after you finishes eating and you still didn’t received yours."
"She told me her English was bad and she only knew Japanese which ok I don't mind but... idk... there was no need for her to talk in a language I didn't understand."
"I just came out of this restaurant feeling upset and angry because as soon as I walked in I felt the attitude by the way they were asking myself and other people to sanitise our hands and take temperature and personal details which I am very happy to do but it’s the way it was done very rudely."
"Owners don't seem to understand how business and consumer rights work. Outdated service charge and dishonest borderline illegal and insulting customer practice."
Price and Value
Pros:
"We ended up with bill only 41.50£ for two."
"Bento box was delicious really good value for money"
"Very well priced for the portion size, and the Sushi master is very professional."
"All food come at a reasonable price point."
"Great food here! Never knew this place existed and so happy to have found it! Sashimi was very fresh and the service was very attentive! They’re currently doing 10% off too, and the prices are very reasonable in general anyways!"
"Great service, great Japanese food. Our daughter (7) loves going here and chose this place for her birthday treat. Ordered too much again but was very tasty. Please support this business."
"Great Sake menu, staff are fab and the fresh fish counter is clear - you can see all the options for sushi. Very authentic and fair pricing. Food flavour and variety is great"
"Huge portions, unbelievably good value for money. Good service. Our food came to £10 per head and we couldn't finish it, there was so much. Free fruit at the end for dessert."
Cons:
"Drink prices were very high with a small water for £3.50."
"Parking can be a bit of a nightmare around the area."
"On this occasion the restaurant was empty when we ordered and waited about 50 mins for our mains."
"Just got shocked that the hot tea will cost 2.2 GBP which should not be charged in any Japanese’s restaurants."
"We had to make constant phone calls back and forth to the restaurant. Eventually I had to drive to the restaurant and collect the order myself, and even then it was still not ready for 15 mins past the time they had told me to arrive."
"We were supposed to get £10 off as we accumulated enough points on the loyalty card. we gave the waiter the loyalty card but were not given the discount!"
"It is not Japanese. They are Chinese who are making Japanese food. Which is not authentic. Chinese are very good at business. It's been a trend for Chinese to start up Japanese restaurants because they can make more money then if they were serving Chinese food."
"Oredered three times trough Deliveroo. They canceled three times. I called and they said it was too far. I live .8 miles away. Ordered there once. Its on a walking distance. They were rude on the phone and not inclined to help at all. They kept saying it was too far. Dont bother."