The Old Boathouse Reviews Summary

Setting & Atmosphere

Pros:

• "Lovely setting, beautiful views over the lake."
• "It was a lovely spacious and chill place to eat for lunch, a nice selection of choices to eat."
• "The location and layout is near perfect with a view and veranda decking overlooking the lake."
• "Amazing location, beautiful views."
• "A beautiful setting with very attentive staff."
• "Lovely atmosphere and a short walk away from De Vere Cotswolds Water Park hotel."
• "Nice venue - lovely view and a very clean and bright interior."

Cons:

• "The worst £18.70 I have ever spent."
• "Terrible food and very overpriced! Food was either cold or tasted processed."
• "Poor service to say the least. Called there after a nice long walk and stood waiting for 5 minutes for a member of staff to seat us and unbelievably we were ignored by several staff members."
• "The restaurant was really cold with the entrance door broken so wouldn't shut as it should."
• "This was the only time that I have walked out of a restaurant in disgust."
• "Not made very welcome...jus wanted to get a pint and some crisps sitting outside with a view of the lake."
• "It overlooks a lake but the bushes are so high they block the view. They really need to trim it."

Service

Pros:

• "The service in The Old Boathouse is extremely professional and once you have ordered food it's pretty fast."
• "This restaurant has some great staff who were very attentive."
• "Service was brilliant, staff were really friendly and accommodating."
• "But the best thing were the staff who were so friendly, attentive and caring."
• "The staff friendly and welcoming."
• "Very friendly waiting staff, food was prompt and to a very nice standard."
• "The staff are still very helpful and friendly."

Cons:

• "After this we were totally ignored as people complained constantly around us about various things no cutlery / waiting for food / to pay there bill & so on."
• "No contact from owners. Emailed Devere and no reply."
• "I'd have expected more waiting-on staff. Anyway we had to wait about 45 minutes for each course."
• "Unfortunately having to ask for your bottle of wine 30 minutes after you’ve ordered and ask where your food is 1 hour after you’ve ordered was frustratingly poor!"
• "Then waited to order desserts but no one ever came."
• "The service whilst adequate at times does not fit the standard I'd expect of this establishment."
• "Terrible service!!! The staff left us waiting to be seated for over 15mins."

Food Quality

Pros:

• "The food is well presented and of a good quality."
• "Had a very nice meal here; I had the beef burger and my partner had the chicken sandwich; both were very tasty."
• "Great selection of breakfast foods available."
• "This was the best lamb i have ever had."
• "Always amazing staff and exquisite food."
• "The food is well prepared and reasonably priced."
• "The food is good quality and well cooked."

Cons:

• "The burger which was very greasy and not pleasant to eat."
• "But the food was really not great."
• "The pork belly was a small portion of dry meat yet not crispy."
• "3 out of a party of 4 ordered the vegan pasta. It was very bland and we asked for some Parmesan cheese."
• "The food is overpriced and so basic."
• "The prawn cocktail was average, some of my ultra-tiny prawns were still frozen and they were certainly not worth £10 each, you should be selling this dish for £6- £7 maximum."
• "The Roast Pork which was as tuff as old shoe leather and totally inedible."