Indian Lounge Reviews Summary

Food Quality

Pros:

• "Food was excellent. Favorite were the mango chicken and duck bhuna."
• "Everything from the garlic prawns, to the chicken tikka masala to the garlic naan were out of this world."
• "I had the chicken tikka masala as main course. The curry was tasty and the portions were great for the price."
• "The portions looked a bit small at the beginning but they were the perfect size in the end. The chicken tikki masala was perfect."
• "The food expertly prepared (moist chicken especially!) wonderful flavors and excellent-friendly service."
• "The food was delicious and the service was the best we’ve ever had in a restaurant."
• "The coconut rice had actual coconut shaving in there!"
• "I had the Lamb Green Chili and it had the perfect amount of spice and the lamb was soo tender."

Cons:

• "Really disappointed by the food. We were expecting a lot more from an indian restaurant which has 4.5 out of 5000 reviews."
• "The butter chicken, the korma lamb, the paneer tikka masala and the chicken mango garlic were very disappointing."
• "The cheese naan and the garlic naan. Both were burnt and not fluffy at all :("
• "The paneer tikka masala tasted more like bread & marinara sauce."
• "The rice had a lot of broken grains. Maybe overcooked."
• "The butter chicken dish was so watery we complained and they brought us another 2 but really wasn’t any better at all."
• "The food is subpar, definitely not authentic Indian."
• "The food had no flavour, it was like frozen veggies in a bland curry sauce."

Service Experience

Pros:

• "Ahmed, our server, was incredibly helpful and provided excellent recommendations from the menu."
• "The service was incredible too with the entire staff being attentive. Special shout out to Chris who is personable and funny."
• "All the staff are attentive, the food was absolutely delicious."
• "This was the best place to visit Indian cosine. Atmosphere number one. Chris❤️ was a super host."
• "Chris, the door man invited me to check out the menu and suggested a lamb curry. It was exactly what I didn't know I wanted and hit the spot perfectly."
• "The experience was accompanied with a personalised touch from the staff, especially Chris who engaged us in a little conversation."
• "Chris is the best waiter at this place. Entertainment pure on the point and gives the whole place the special vibe."
• "They truly go above and beyond to serve you well and make sure you’re satisfied."

Cons:

• "The wait staffs were very pushy, where you feel pressured to order more than you wanted."
• "There was a lunch special advertised outside so I ended up deciding to order that, however, my order was incorrect."
• "The employee told me to come downstairs. I did not want to go as I was simply looking forward to a nice Indian meal and relax."
• "Pressuring customers into taking selfies and posting reviews is not the way to go."
• "Lastly, the bill being scribbled on paper felt a little dodgy to me."
• "I felt the food taste was average, nothing specifically was extraordinary. Dishes tasted sweet and not spicy."
• "Service was decent enough, but it just seems like the way the owner/manager runs their business is super dodgy."
• "We questioned the 'discretionary' service charge and we were told it was compulsory."

Atmosphere and Location

Pros:

• "The downstairs is lovely and beautiful for parties or a date night."
• "Not only was the atmosphere cozy and inviting, but the menu offered a variety of affordable options."
• "The restaurant was very busy and because of it's location close to the main line Kings Cross Railway Station."
• "We always come to this particular Indian restaurant as we always have a lovely meal and the staff & service is also excellent too."
• "The menu is extensive, the food expertly prepared, wonderful flavors and excellent-friendly service."
• "This restaurant is amazing. It doesn't look like much on the outside but once you're sitting down and eating, it's a very pleasurable experience."
• "The atmosphere was lively and joyous and you are likely to feel your spirit is lifted while your taste buds are being delighted!"
• "The food was fantastic and all of the staff were lovely. The atmosphere was lively and joyous."

Cons:

• "The food was a bit of a disappointment to the group given the high star rating."
• "My group was sat downstairs which has some nice decorations and water flowing on 1 side but the rest was very bland."
• "I had dinner on a rainy winter evening with a friend. The restaurant was very busy."
• "The space is small and you have to squeeze to allow space for staffs to walk."
• "It's difficult for me to attest to the serious uptick of a service charge that other reviews are mentioning."
• "The waiter was attentive, the service was quick and the food was very good. Overall I would rate the Indian Lounge Restaurant as good to very good."
• "The food and the atmosphere! Never experienced this! The coconut rice had actual coconut shaving in there!"
• "The environment is noisy and feeling like trapped."