Haven House Inn & Café Reviews Summary

Category: Pub Christchurch

Address: Mudeford, Christchurch, BH23 4AB, United Kingdom

Phone: +441425272609

Rating: 4.0
based on 176 reviews.

Staff and Service

Pros:

  • "Staff and bartenders were friendly and helpful."
  • "Friendly and efficient staff."
  • "Lovely sights, very friendly and kind staff, one very kind lady called Sian was very helpful and saved my brown skin."
  • "Most of the staff are excellent and we've always experienced good service."
  • "Attentive, polite and professional staff."
  • "Staff very friendly and helpful."
  • "Friendly and courteous staff."

Cons:

  • "Very rude bar staff."
  • "We walked out and decided we would NOT eat here with that arrogant attitude."
  • "Grumpy woman in charge approached our table and told us off after we had ordered two of our hot chocolates in takeaway cups."
  • "The guy behind the bar had a bad attitude."
  • "Staff where miserable."
  • "2 of the The Till Staff were rude and obnoxious today."
  • "The staff seems as though working there was a chore and wished not to be there."

Food Quality

Pros:

  • "The food was lovely and fresh."
  • "Food was cooked freshly and with good portions."
  • "Food was nice."
  • "Really fresh cooked food quickly brought out to you."
  • "The food is excellent."
  • "Food was good quality."
  • "Food is big and tasty."

Cons:

  • "Food was bland, smaller portion of fish."
  • "Very disappointed at the size."
  • "Fabulous location but very disappointed with the food served outside in polystyrene boxes."
  • "I was surprised with the amount of chips as it was less than usual."
  • "Paid over the odds for a crab paste sandwich today."
  • "Unfortunately the fish and chips were seriously average. Mushy tasteless batter and soft poorly cooked chips."
  • "Poor service and worse food; we had mussels in a lukewarm sauce, overcooked tuna and a seafood platter consisting of frozen, deep fried and flavourless leftovers."

Atmosphere and Location

Pros:

  • "Great pub on the quay at Mudeford."
  • "If you're in Mudeford pop in and say hello, you won't regret it."
  • "Perfect location adjacent to the Quay. Just the job as well, after an hours crabbing with the grand kids, ready for a cider and pint of local prawns - just watch the seagulls who will nick your chips..a great pub."
  • "Lovely location to spend a day and evening."
  • "Highly recommend if your visiting Mudeford Quay."
  • "Such a friendly and welcoming pub with lovely log fires in the winter and an outside terrace when it's hot."
  • "It's a lovely spot and they don't take the Mickey with pricing so go for a pint or a cuppa and soak up what's going on around it."

Cons:

  • "Not impressed Wont eat here again and it’s our local rip off don’t eat here."
  • "The prices have doubled since we were last here, fish and chips from the cafe £14.50."
  • "Well where to start. First of all we were robbed in the carpark, £3.50 for 2 hours what a joke."
  • "Loved the area but one of the worst pubs we have eaten in anywhere in the UK."
  • "Ideal location but the atmosphere and food is really awful. My jacket potato was luke warm and must have been cooked days before."
  • "We live 10 minutes down the road from Mudeford. In the past we have been to the pub a few times..Everytime we have been the bar staff are ARROGANT RUDE PIGS!!!!"
  • "Never again. Absolute rip off!"

Family and Pet Friendliness

Pros:

  • "And you can buy a beer in the pub and drink in the cafe if you have kids with you."
  • "Can see kids do crabbing which is nice to see."
  • "Friendly welcome and made to feel comfortable with our dog."
  • "Dogs are welcome but no children inside."
  • "Really cosy with open fire."
  • "Wheelchair access and WC."
  • "Such a friendly and welcoming pub with lovely log fires in the winter and an outside terrace when it's hot."

Cons:

  • "Dogs allowed inside - but not children!"
  • "Children and dogs not allowed in."
  • "We were not allowed inside because we had three children."
  • "Dogs are welcome but no children inside."
  • "Never heard of somewhere in a tourist spot that doesn't allow kids."
  • "The sign on the door states 'no wetsuits, no children'."
  • "Lack of baby facilities changing."

Value for Money

Pros:

  • "Reasonable prices."
  • "Brilliant value for what I got."
  • "Good food, good quantity and reasonably priced."
  • "Average price really for a seaside cafe but above average service and quality so a bonus."
  • "Great quality pub food and reasonably priced."
  • "We had a voucher for a 2 for 1 offer."
  • "Good selection of food and drinks available at reasonable prices."

Cons:

  • "Only had drinks was way overcharged pint of lemonade and half a larger £5.55 asked for my receipt barman told me within seconds, that he couldn't give me a receipt due to till had been used."
  • "The prices have doubled since we were last here, fish and chips from the cafe £14.50."
  • "Paid over the odds for a crab paste sandwich today."
  • "Well where to start. First of all we were robbed in the carpark, £3.50 for 2 hours what a joke."
  • "Tourist prices out of season is a rip-off for locals, especially as the sandwiches come pre-packed and not apparently freshly made onsite - £8 a head for coffee and sandwiches is overpriced."
  • "£5 for a crab sandwich!! Wouldn’t mind but it came out in shop sandwich packet so had obviously been sat in a fridge all day."
  • "Sandwiches hideously over priced & incredibly low quality."

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