Pieminister Reviews Summary

Category: British restaurant Cardiff

Address: 35 St Mary St, Cardiff, CF10 1AD, United Kingdom

Phone: +442920004155

Rating: 4.3
based on 173 reviews.

Food Quality

Pros:

  • "The onion rings were the best."
  • "The food was great, service was fast and friendly and the music was completely on point."
  • "Really great pies with beautiful sides."
  • "The food was gorgeous, served quickly."
  • "The slow-cooked beef was succulent and perfectly complemented by the rich, full-bodied red wine sauce."
  • "Outstanding presentation and delish pies. The pie pastry was perfectly crunchy but all the while delicate."
  • "The pies were super yum and the service friendly and chill."

Cons:

  • "Food was lack luster."
  • "The gravy tasted quite bitter, the onion rings were a bit greasy and the pie was bland."
  • "The inside of my pie was cold, as was the gravy."
  • "I personally wouldn't recommend the mac & cheese, couldn't make out whether it was blue cheese or very garlicky."
  • "The pies were nice full of meat but very dry."
  • "Pie was bland - I'm not sure what's happened to the pies because they have always been so good."
  • "The mushroom pie was pretty good. Great pastry, filling a little tasteless though."

Service

Pros:

  • "Service is excellent."
  • "Our server was the young man working Tues 9th Nov. His communication was great."
  • "Our servers were great at helping us out and were super nice and friendly."
  • "Service has been good both times though!"
  • "Great food, excellent service and decent value too."
  • "The staff were perfect. Very friendly, helpful and professional."
  • "Service was awesome! Food was delivered fast which is great."

Cons:

  • "Some of the most miserable staff I’ve ever seen."
  • "The waitress wasn’t very communicative and was openly eating chips out of a bowl in the kitchen area that was then served to customers."
  • "Staff looked like they couldn't be bothered."
  • "Service was slow, I was left waiting for my drink until my food came."
  • "Service could have been better a little slow in getting bill, as only 5 table being used, had to attract the girls attention."
  • "Terrible customer service, waited 30mins to be offered drinks!"
  • "Service not so great, waiter guy drinking cider by the bar and girl with poor customer service skills."

Value

Pros:

  • "£8.95 which I thought was good value and the food was delicious and was served hot!"
  • "Prices were a lot lower than what we we're used to in London."
  • "Well worth a visit if you've not been before and fancy something different but that doesn't stray too far from what you know."
  • "Always a pleasure. My partner recently learned that she is coeliac, and we found that the gluten-free pies were every bit as delicious as the normal ones."
  • "A great selection, even for the vegetarians. And they taste great at a pretty reasonable price considering the location."
  • "Great grub in the centre of town, with a wide variety of pies, sides and drinks to suit most at a surprisingly inexpensive cost."
  • "Simply, Pieminister gives customers a tasty and hearty meal for those on a budget."

Cons:

  • "In London something like this would cost you £6. They charged me £8.95. Just saying."
  • "We were also over charged and had to pay £25 for two pies two portions of chips and two cappuccinos."
  • "The food was top notch, but a bit on the expensive side and service was very slow."
  • "£5 for a singular patty smaller than the palm of my hand is a bit of a rip off, especially when it’s 3 for £5 in store."
  • "We were charged an extra £1 for the GF pies without gravy."
  • "My main concern is that it was all a bit expensive (£7.50 for pie and peas) considering I got it as a takeaway."
  • "Very poor indeed called in for lunch mid afternoon on Saturday when the meals came we were told sorry no GF gravy and given PICKLE."

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