Kays Fish & Chips Reviews Summary

Accessibility

Pros:

• "There is a ramp up to the door into the chippy with a barrier offering a hand rail."
• "Inside looked wheelchair friendly with no steps that I could see."
• "Didn’t see any dropped kerbs so anyone in a wheelchair or with very limited mobility might have a struggle."
• "Plenty parking space near by, also a pay and display opposite. 5mins drive from the promenade."

Cons:

• "Parking not the easiest but ok on the road, if quick when getting a takeaway."

Service

Pros:

• "Prompt table service even when busy."
• "Very friendly staff, up for a joke and laugh. Also very helpful."
• "Always go when we come to Cleveleys and never been let down yet."
• "The staff are always pleasant and helpful."
• "Staff were attentive and the order came fast, the general areas were clean and it was a nice environment."
• "The staff are very friendly and polite making it a very nice atmosphere."
• "Staff were lovely, really friendly."

Cons:

• "Terrible. Had our order taken and an hour later had them question us as to what we were doing as they had lost our order."
• "Very poor attitude and I will not be visiting again."
• "To be met with 'we're busy' after watching other customers sitting down and getting served before us after 10 minutes politely waiting."
• "Tried to ring three times but no one bothers answering!"
• "Terrible service, was refused chips because I only had my cashcard and they said it was a £5 minimum spend."
• "The man behind the fryer added a comment about the children and was very rude to me and my family!"
• "Very rude and unfriendly people! Would not recommend to anyone in or around the area!"

Food Quality

Pros:

• "Food tasted good but portions small we all had adult meals but 1 child and it was nearly 50 pound fish was small too."
• "My haddock was lovely. One of the best fish I have had in a long time."
• "The food was ok fish was quite thin but it was fresh and tasty."
• "You cannot fault Kay's beautiful every time, the chips are chunky and edible, the fish is perfectly battered and a good size."
• "The fish is caught that night, and delivered in the morning."
• "The fish is always very fresh and lovely chips not frozen!"
• "The fish and chips were piping hot and the most delicious taste."