Address: 22 Cranbourn St, London, WC2H 7AA, United Kingdom
Phone: +442072403617
Rating: 4.3
based on 190 reviews.
Food Quality
Pros:
"Very delicious food, the noodles were warm and cooked right in front of you with good amount of toppings."
"Fab food every time. Always a good meal here."
"Great food. The quantity was enough! The flavours weee awesome."
"Absolutely delicious! And very good price for the food."
"Food is so delicious for such a small place you would think is just for a quick bite or fast food."
"One best street food you can enjoy, this is really good quality food with perfect taste to hit your taste buds."
"Bold and flavorful noodles with the right amount of sauce and heat."
Cons:
"The sauce is awful and not mixed in well at all. The beef is also quite tasteless."
"The food quality was average and the taste was so special for me."
"The ToFu was not fresh enough and was a little bit sour."
"The food itself was nothing special like ive read in some reviews, basic food which to be honest your local chinese does better and also cheaper."
"Unfortunately 12£ wasted as the food really truly tasted moldy."
"The rice wasn’t fully cooked but nonetheless still tasted good."
"The noodles have a mix of vegetables that cover the flavor of the noodles so I didn’t really enjoy it that way."
Service
Pros:
"Staff at this branch are friendly, knowledgeable and helpful."
"The staff are professional dynamic and busy, taking orders and cooking the food."
"The guy serving me was very apologetic and polite."
"Friendly, warm, helpful, very fast and supremely skilled."
"Really good customer service."
"Even their brand new members are clever and quick learners."
"Outstanding service and amazing quality every time."
Cons:
"I visited this place today (after reading most of the positive reviews) with my friends and two of us received completely wrong orders."
"The food is delicious but terrible customer service!"
"The staff did not look or act experienced in my opinion."
"Very slow service. The staff don’t seem to be knowing what they are doing."
"Worst customer service on the phone."
"the staff there are very rude to customers. they even raised their voices at me and my friends."
"She was very rude to the customers."
Value
Pros:
"Absolutely sublime! It was delicious and quick, and not to mention cheap."
"Great tastes and quality of food for this prices."
"Good prices and absolutely fresh tasty food!!!"
"Very good price for the food."
"The general stir fry is only £4.95, absolutely amazing value given the area."
"Simple, quick, affordable."
"Totally worth the amount and I would say one of my favourite places at the moment!!!"
Cons:
"It's definitely gotten more expensive over the years (a chicken noodle box will set you back around £9) but always a favourite."
"Plus they were a little pricy to what you get."
"It's also really not cheap anymore, as it used to be."
"Additionally, we felt the food was way over priced for the quality and taste."
"It is also expensive for me to spend £10 to have this noodles."
"Maybe priced high but you kinda have to expect that near Leicester Square."
"Now for basic noodle with chicken it's almost 10£ and I feel like size is smaller."
Hygiene
Pros:
"You can watch your meal being prepared, everything is perfectly clean."
"The positive it is that the meal is freshly cooked from fresh product and you can watch how is prepared."
Cons:
"Sorry but please don’t use the Scoop and your fingers to pick up my food that’s unhygienic."
"on top of that, hygiene was low as only some of the staff wore gloves and the wok was not clean."
"I then saw the staff picking the food that fell out my box up and putting it back in the box using their fingers."
"Food Standards Agency needs to pay this place a visit. It's hygiene is subzero."
"The single toilet stinks from a mile, good luck as you could catch a rat-sized bug over there."
Atmosphere
Pros:
"The awesome experience of having free live cooking demonstrations in the multiple windows."
"Super quick and tasty option in the middle of London."
"Really quick and nourishing food on the go!"
"Always the place to go to if you're in central London."
"One of the only places open after I finish work, and the guy on duty was really friendly and efficient."
"Is the best place to get fast/ healthyish food in the middle of the night when you are out and about, always busy always good food and it fills you up."
Cons:
"The place is too small and it is hard to get a seat to eat."
"They often have a long queue outside i always try to go when it's quiet, anyway after you order the waiting time it's usually not long."
"The place is too small, the guy from the kitchen were pushing me with a huge box instead of say sorry!"
"But it is tiny. 3 cramped benches, sit on bar stools or stand in the street."
"Gets sticky quickly with such a fast turn over of people and so cramped hard for the staff to get in and wipe down the benches and chairs when it's full like that."
"There isn’t much space to sit inside so may need to wait a few minutes or takeaway."
"A very small take-away restaurant, but seats around 15 in a shared seating arrangement – something like what you would have in some parts of Asia."