Greyhound Country Inn Reviews Summary

Atmosphere & Decor

Pros:

• "It's stunning inside and out with friendly and courteous customers."
• "Slightly dark inside, but still a nice atmosphere."
• "Lovely atmosphere."
• "Warm and welcoming inside with plenty of seating inside."
• "First impressions was a wonderful, pretty and laid-back old building."
• "Cosy, welcoming country pub, with old world charm."
• "The most beautiful pub in East Devon."

Cons:

• "A very strange pub, with very odd staff."
• "I didn't like their coarse London mouths and they seem to close up when they feel like it."
• "Maybe a hospitality course would go down well."
• "We didn’t feel welcome with children with disabilities but the sign says dogs are welcome."
• "A very strange pub, with very odd staff. A warm welcome you will NOT receive here."
• "We were chased by Wayne in his car down the road."
• "I think the owners are out of their depth."

Service

Pros:

• "Every member of staff wished her a happy birthday."
• "Could not believe how nice polite and helpful the staff were."
• "The land lady gave us 5 star service and couldn't do enough for us, always checking we had everything we needed."
• "The staff were so attentive that in all my travels around the world, I cannot think of a better service throughout the whole meal."
• "The whole team are really efficient, delivering a high level of service but not at the expense of friendliness."
• "The management and staff were pleasant polite and helpful."
• "The staff were wonderful, very friendly & helpful."

Cons:

• "Great food, but unfortunately had to wait upwards of 45 minutes for mains to arrive."
• "We were made to feel rushed and unwelcome during our stay."
• "Staff weren't overly friendly and the food was average."
• "Would I go back? Probably not."
• "The staff are all very young and come and ask you how is your meal (as if they care) and they say this before you have even eaten a chip, very false and scripted."
• "Very disappointed with front of house staff attitude a lot to be desired not very welcoming."
• "Some of the staff had a very couldn't careless attitude."

Food Quality

Pros:

• "Fantastic Sunday roast."
• "Both had 8oz rump steak which was delicious."
• "Amazing fish & chips."
• "Lovely food and particularly the Sunday Roast."
• "The chefs really know what they are doing."
• "I had the lamb burger which was one of the best I have had for ages."
• "The food was delicious."

Cons:

• "Unfortunately as in the past our meal was very ordinary with no real choice other than the basics and same old burgers and an over priced steak."
• "The food was ok but not outstanding."
• "All food is very over priced as was the drinks with no descent local ciders and the most expensive lagers we have ever seen unless you are happy with Carlsberg."
• "Menu for kids really poor considering they have play area and are trying to attract families."
• "Disappointed after being told there wasn't enough lamb so went for the pork, arrived without the apple sauce & no stuffing."
• "We had a Mushroom burger that was not a burger made from mushroom just a greasy oily mushroom and a slab of rubbery Halloumi cheese between a bun, Awful."
• "Ordered desert but order was forgotten so when asked they said they couldn't serve before 2pm so had to leave without it."

Accommodation

Pros:

• "The rooms were cosy, clean and comfortable with tea and coffee making facilities."
• "Lovely stay here, rooms are very clean, breakfast was fabulous."
• "Rooms.. immaculate and super comfortable."
• "The rooms were immaculate and very comfortable."
• "The room was great, clean and modern bathroom, looking newly fitted."
• "Our room was spotless, the beds were very comfortable & the bathroom had everything you could want."
• "The rooms are clean, comfortable and well equipped."

Cons:

• "Due to the aggressive nature of the manager Wayne Persfor and his wife."
• "Stayed just for one night, room very clean & fresh but was 'Bijou' to say the least."
• "We didn't like that there wasn't a blind at the bathroom window."
• "Could be better. Overpriced. Menu for kids really poor considering they have play area and are trying to attract families."
• "We remain confused as to why we were treated in this way and would not recommend the greyhound to anyone."
• "An ideal location. Historical pub and we have visited numerous times in the past. Unfortunate this visit was very disappointing. the staff were poorly briefed and confused."
• "But the old grumpy lady is.. not ok to be rude and to have an ugly attitude just because people are asking for double expressos."