Bar Elba Waterloo Reviews Summary

Atmosphere and Decor

Pros:

• "Great space for a group booking in the party pods."
• "This girl deserves a pay raise from the hard work she has given."
• "The Strawberry Daiquiri was really good. Certainly worth hunting down."
• "Nice rooftop bar in Waterloo for drinks."
• "Amazing evening here at Bar Elba the other night."
• "Some staff were a little off and not very accomodating."
• "The atmosphere is busy but not anything great."
• "Really not my vibe here, but I appreciate if you want some old school garage music."

Cons:

• "COMPLETELY overbooked for NYE."
• "This place is an absolute shambles of an establishment."
• "We specifically paid quite a lot of money for the bad Santa entertainment and games."
• "Really not my vibe here, but I appreciate if you want some old school garage music."
• "There is no lift (that we could see, may be advised different by staff) so be aware you will need to walk up all the stairs if you have access concerns."
• "My reservation wasn't received by the door staff, but they were able to seat us anyway so it didn't create a problem."
• "This is NOT as advertised!"
• "It was a nice venue and the staff there were super friendly and organized, I give it three stars because for a Saturday night they didn’t have many food options available."

Service and Staff

Pros:

• "The staff were amazing and were extremely accommodating especially with my disabled parents."
• "The staff were super nice and the service was fast."
• "Booked an igloo for an Xmas Birthday do... really excellent service with friendly staff."
• "Evelyn’s was our bar hostess, she was amazing from start to finish!"
• "Been many times to Bar Elba and have always had a great time."
• "Very good, just wish there was better accessibility for less mobile guests."
• "This is my 4th and best time visiting Bar Elba."
• "The service was a little bit slow - our first order took over 20 mins to arrive."

Cons:

• "Lousy customer service!!!"
• "COMPLETELY overbooked for NYE."
• "Unfortunately, the host was terrible! Been here before and loved it, so we decided to visit again."
• "The staff wasn't very friendly I understand minimal contact due to covid19."
• "The cocktail menu is limited, but they say they can rustle you up a classic."
• "Really not my vibe here, but I appreciate if you want some old school garage music."
• "When its so bad its funny... So lets start with the fact that its 4/5 flights of stairs up to the rooftop."
• "2 days before the event (New Year Eve Party 2023), which I had booked 2 months before, they canceled my reservation."

Food and Drinks

Pros:

• "Drinks came quickly and were well made. Food was also great."
• "Food and drinks were delish. Can't wait to go again!"
• "Great space for a group booking in the party pods. Warm enough and with a nice view over London."
• "Evelyn’s was our bar hostess, she was amazing from start to finish! All of our food and drinks were ready on arrival!"
• "Been many times to Bar Elba and have always had a great time. It's a brilliant venue, quick service and good quality."
• "Food was amazing however it’s the drinks that caught my heart."
• "The absolute BEST bar in London!! Specifically, Barry was so accommodating of our group."
• "Fantastic worker. This girl deserves a pay raise from the hard work she has given."

Cons:

• "I’ve knocked a star off because I was disappointed with the food - I ordered a pulled pork burger with rainbow slaw and cheese."
• "COMPLETELY overbooked for NYE. We bought seated tickets WAY in advance and received an e-mail the day before that we're being downgraded to standing tickets."
• "a good view but that's all that is positive about this bar. drinks are very expensive for the poor quality of them."
• "We specifically paid quite a lot of money for the bad Santa entertainment and games as this looked so much fun but we didn’t get to see/participate."
• "Really really bad. Paid £50 per head for a Las Vegas themed bottomless brunch, which is quite steep for a brunch."
• "The venue itself was very well set up. The pods are in a fantastic location. We were let down by the service."
• "Had one of our most memorable experiences of London at Elba. The staff went to great lengths to meet our expectations for the celebration of my girlfriend’s birthday."
• "When its so bad its funny... So lets start with the fact that its 4/5 flights of stairs up to the rooftop."