The Plough Reviews Summary

Food Quality

Pros:

• "Starters mains and sweets really very good as was the service."
• "Sunday Roast beef was nice."
• "Loved it! Great food and superb service, especially from Oriella who was amazing and lovely and served with a huge smile."
• "The food is generally very good with a tasty array pub food including a very tasty burger that I had there last week."
• "Amazing food."
• "Easily the best steak sandwich I've ever eaten."
• "The food was delicious. The experience was enjoyable."

Cons:

• "The burgers came with cold buns and were extremely dry."
• "The food is over priced been there twice now with the thought everyone deserves a second chance NO NOT THIS PLACE."
• "The food is substandard and overpriced."
• "Very bad management, we got cancelled 2 days prior to my daughters 1st birthday party booked at The Plough for 50 people because they decided they wanted more money after agreeing the menu."
• "The quality of the food is very disappointing. The burgers are very bad."
• "Everything else was poor. Undercooked peas, Overcooked cabbage, Burnt carrot and parsnip, Small Yorkshire pudding, Rubbery roasties."
• "Probably most awful roast I have ever had. Non crispy potatoes, few bits of burned vegetables and very old beef, so chewy that I was not able eat it."

Service

Pros:

• "Great service, great craic, would recommend to anyone and everyone in Dulwich."
• "Staff always friendly and helpful."
• "The service was great, the staff friendly & the food good."
• "Service was super quick and friendly staff too."
• "Unbelievable service from Leanna and her colleagues."
• "Manager Rhys was great! helped move the table to accommodate the push chairs."
• "The staff are super friendly."

Cons:

• "I have been going to the Plough for a few years now and have always left with a Positive thing to say about the place. However upon my latest visits since the last lockdown it seems that it’s become some sort of children’s playground amongst the staff they have hired."
• "After complaining to a staff member that the steak was overcooked I was told that they'll give us a new one. 45 minutes later the steak arrived with the wrong sauce again and with no fries."
• "The kitchen was clearly extremely understaffed."
• "The wait for the food!!!! There was only one chef in and we had to wait for an extremely long time to get 5 burgers."
• "Nobody came to ask me how I was or how my food was."
• "I have to downgrade as I was waiting at the bar to be served, one of the young servers saw me waiting and walked off."
• "Nobody, not one single staff checked on us once in the whole hour whilst waiting."

Ambience

Pros:

• "Lovely big garden area that's clearly well kept and very tidy."
• "Comfortable enough could do with some nice music and maybe some more soft lights."
• "The atmosphere is perfect."
• "The pub looks good, nice big space outside."
• "The pub had a nice cozy atmosphere."
• "Beautifully renovations, especially the garden! Shade if you like. or on the verandah."
• "The atmosphere is warm and inviting."

Cons:

• "Sadly the experience is lacking."
• "The man at the front was quite rude about it and I am flabbergasted that we’d be turned away on a sunny Sunday wanting a drink in a neat empty front garden."
• "When you're paying £24.00 for 2 single gins and tonics and £15 up for a meal you can’t get it’s a joke."
• "Very rude manager. Ruined the mood at the party."
• "Shame to see it with such bad management as Mitchell & Butler other pubs."
• "The piped music does annoy me. At times, even in the afternoon, it unnecessarily loud."
• "Not very festive."

Value

Pros:

• "The meal was pricey but it was nice to sit inside out of the heat!"
• "The food was delicious and great value."
• "The food is value for money, fresh, hot and very tasty."
• "We enjoyed a great beer and burger deal at The Plough - good value and friendly service."
• "Great local pub with tons of space – always a seat available."
• "The food was wonderful the portions are just right."
• "The food is amazing and very yummy."

Cons:

• "Don't like to leave bad reviews but I would rather have been forewarned and gone somewhere else."
• "Food is expensive."
• "When you're paying £24.00 for 2 single gins and tonics and £15 up for a meal you can’t get it’s a joke."
• "The price of the food vs what you get is absolutely shocking!"
• "Menu is over priced."
• "Whent there for dinner with the boyfriend expecting good old traditional pub food... and was charged a whopping £41.95 for what ??"
• "£29 for a steak and it came with a handful of fries and rocket leaves."