Maki & Ramen St James Quarter Reviews Summary

Category: Japanese restaurant Edinburgh

Address: St James Square, Quarter, Edinburgh, EH1 3AD, United Kingdom

Phone: +441315602823

Rating: 4.6
based on 179 reviews.

Food Quality

Pros:

  • "The food was mouth wateringly good."
  • "All dishes are delicious."
  • "Every single thing tasted amazing!"
  • "The food was simply outstanding."
  • "The pumpkin bao and vegan black garlic tonkatsu were both really good!!"
  • "Fresh sushi with delicious flavourful types of ramen, this was to die for."
  • "The food was delicious, so much flavour, and the spice level was just right."
  • "The ramen is very good, nice big portion, and packed with flavour."

Cons:

  • "The sushi was a bit disappointing."
  • "The rice of the sushi was well done, so we didn't like it at all."
  • "The ramen noodles themselves are a bit slightly starchy compared to other Ramen places."
  • "I had to wait quite a bit as they had ran out of rice and needed to out a fresh batch on."
  • "The ramen is not authentic ramen, had lived in Japan for a year and for sure the stock nor the noodles are good quality."
  • "The broth lacked depth or any meaty flavour, and was extremely salty. In fact, it has ZERO pork flavour."
  • "Tempura prawns were far worst than anything you would find in the frozen aisle of the supermarket."
  • "The most disgusting overpriced cafeteria food."

Service

Pros:

  • "The mains were super quick to arrive after ordering."
  • "One of the staff Cyndi is friendly and helpful tonight."
  • "They seated us quickly, and got our order in without even a hint of it being an inconvenience."
  • "The service was quite quick and they offered a snack and water for my dog companion."
  • "Very clean, super friendly staff and only a short wait for a table."
  • "Our server was super friendly and very attentive especially given how busy they were."
  • "The staff were very friendly and I loved the atmosphere."
  • "Servers are way to intrusive, even if you're eating,like with mouthful of food,they ask you things....and they stare at you waiting for an answer.... really?! Can you let me eat and ask later when my mouth it's at least empty??"

Cons:

  • "I got really disturbed about it."
  • "I saw our waitress be nasty to another member of staff when we dined here which made both my husband and I uneasy."
  • "I ordered my ramen and waited for 15 mins. A guy who sent the ramen to my table finally but said nothing."
  • "The staff told me to leave. If they can’t open the time they open and close the time they close they should probably consider closing earlier or later."
  • "The food was good but the service wasn’t great. After finished with the food, we were enjoying the drinks but the waitress just rushed us to get the bill and go."
  • "Waited 20+ minutes only to be greeted by a rude waitress (short hair blonde with glasses) that told us the only table available was outside."
  • "The staff were not very nice which is a shame as usually it’s a good place to go in the past and the standards have now slipped since they have expanded so much - now it’s not far from a more expensive Wagamama but with less consistency."
  • "Once my food arrived I had the same issue with my ramen broth being boiling hot whilst the chicken and egg in the dish were stone cold."

Ambiance

Pros:

  • "The restaurant itself is stunning and really well designed."
  • "The decor of the establishment was tasteful and inviting, creating a pleasant atmosphere."
  • "I loved the decor and k-pop playlist also!"
  • "Decorated lovely, just isn’t enough space in the actual restaurant but there are additional seats outside."
  • "Lovely atmosphere with a big cherry blossom tree. We enjoyed our meal."
  • "The atmosphere, the music, the decoration of the place made a very positive first impression on me."
  • "It's a really nice setting too, with sakura and lanterns strewn across the ceiling."
  • "Cool décor fit-out for the location giving a neo Tokyo feel to it."

Cons:

  • "It's more of a modern eatery, so their menu is mainly on your phone."
  • "There isn't allot of seating in this restaurant but I imagine the turn around to be quite quick."
  • "It would be helpful if the waiter with a very obvious cold wore a face mask or ideally took a day off :)"
  • "It was very hot and humid inside. I won’t recommend anyone to go there."
  • "Tables are super small and it’s a bit crowded."
  • "The menu was also falling to pieces so shouldn't have been given to us and I felt the tables were very close together."
  • "Currently standing in a queue outside when there are in excess of 10 tables completely free inside."
  • "Was cold and also smelled bad. When we asked another waitress if there was going to be the possibility to go inside (we saw more than 2 empty tables) she said no because “you can’t skip the queue”? What’s the point to have tables outside in December and people are forced to eat with a coat on!"

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