Address: La Mirage, 7-9 Dunrobin St, Helmsdale KW8 6JA, United Kingdom
Phone: +441431821615
Rating: 4.5
based on 168 reviews.
Food Quality
Pros:
"The fish was amazing, so fresh, best fish we have had for a while, chips were also the best."
"The scampi and small haddock so fresh and beautifully cooked!"
"The seafood platter... was certainly the freshest sea food I have ever tasted. Absolutely sublime."
"Salmon fillet was so tasty, the batter on the haddock was incredibly light and crispy and the chips were to die for."
"The fish is thick, fresh, and really tasty."
"The food was fantastic, the best salt and pepper squid I've ever had, and the fish was melt in your mouth, soft, light, crispy just all round beautiful."
"Fresh, delicious fish, light batter, huge portions (small fish tea)."
Cons:
"Big portions but pretty bland."
"The fish here is very very common, and any fish and chip shop in the UK will not be worse than here."
"The fried chicken was very dry."
"The chips (of which you do get a big bag) were dry over cooked and tasteless, maybe because they are frozen chips."
"The battered haddock was really oily and tasteless, the chips were average at best."
"Unfortunately the fish was extremely greasy."
"Down side a bit oily and fish a bit dry."
Portion Size
Pros:
"First place I have ever been defeated by portion size!"
"Those portions are massive."
"The portion is huge, next time we would share one, great value."
"Just a word of warning, the portions are huge, so don't order a large unless it's to feed the whole family haha."
"The piece of salmon on both of our plates was huge and would have made a meal for the two of us."
"The portions are massive like 3 battered fish on a plate."
"The portion was HUGE....one supper would easily feed 3 people!!"
Cons:
"Portions too big, one would be sufficient for two people of normal appetite."
"Large portions served in the main by miserable staff."
"But the portion was too huge for me so that a big chunk of the fries needed to go in the bin. What a shame."
"The whole experience was a bit odd and the amount of deep fried food just wasn't for us."
"Could only eat half."
"Portion sizes have halved, and prices have increased."
"Whoever said perhaps best fish and chips in world must have never eaten anywhere else.. Chips were diabolical to say the least."
Service
Pros:
"All staff in the restaurant and the takeaway were friendly and helpful."
"The service was absolutely fantastic."
"Staff were excellent, especially our waiter, Naim, who was both friendly and efficient."
"Waitresses very smiley."
"The service is quick and very kind indeed. Lovely staff and the owner is very helpful."
"The service was first class. The waiter was attentive and checked in with us regularly."
"Friendly staff went for chippy takeaway very large portions they also have a sit in restaurant which was very popular a must if your heading through Helmsdale."
Cons:
"Extremely rude staff, youngish lady at the takeaway counter."
"Our well-behaved toddler was watched like a hawk by the staff and we were told quite bluntly that he needed to leave alone a lobster pot that he was very interested in."
"Large portions served in the main by miserable staff. Slow service and not particularly good quality."
"Serious lack of customer service."
"The woman that was serving us was hostile and abrupt."
"The staff were not particularly friendly, and I felt like I was treated coldly."
"The bald headed man was probably the worst waiter I have ever come across."
Decor and Atmosphere
Pros:
"The atmosphere was lovely as all the other diners were similarly enjoying their meals."
"Amazing! The decor is a bit dated, but the food is brilliant and the staff are the best!"
"Brilliant decor (Some people just don't get it!)."
"Wonderfully kitsch and quirky, with some of the best fish and chips you can get."
"Nice and slightly quirky interior."
"Really quirky little restaurant."
"I love this place, their giant meringues are to die for (still got a nice chewy centre). I love the seventies vibe."
Cons:
"Very dated and kitsch decor for this chippie on a plate."
"The decor is a bit dated/quirky."
"Decor and is creepy."
"The decor in the restaurant was very tired and could do with a revamp."
"Quirky decor that gives the impression the restaurant doesn't really know who it is."
"Oh, and the décor was designed by Barbera Cartland, and it shows."