The Prince Of Wales Reviews Summary

Security

Pros:

• "Amazing venue with friendly staff who you can talk to, the wait in the queue was not long for Friday night and even so the security guy was lovely and chatty- felt welcomed."
• "Calm and professional security."
• "Visited on Saturday to both the pub and Balearic Up On the Roof event, what a night absolutely fantastic, the best i have had in ages, all the staff were so helpful and friendly especially the security."
• "The security staff were super friendly, and a BIG shout out to Gary (manager) and Nick from Shabba Party for being fantastic!!"
• "Prince of wales as busy as it is I found the staff and Security very polite and helpful which made me feel at ease and safe."
• "Flawless experience. Yvonne in Security detail went above and beyond with maintaining safety and ensuring a welcoming environment."
• "The security team was highly visible and professional."

Cons:

• "Rudest security I have ever experienced. Didn’t realise the pub was closed and my family were sat inside, so I walked in, only to be physically grabbed by the shoulders and thrown out onto the street without an explanation."
• "awful security, extremely rude and condescending. Treated us like we were children without us doing anything wrong."
• "The bouncers are really rude and arrogant and racist."
• "The security is arrogant, unprofessional, confrontational."
• "Decent music and club layout, but the bouncers were really rude, impolite and aggressive, overheard one swearing about a group of us who were there."
• "Shocking staff, bouncers lied about the price for entry on the way in and then denied it door staff are rude."
• "Never had a worse experience with security."

Staff and Service

Pros:

• "Really well looked after bar staff were lovely security was funny and had a laugh for once thoroughly enjoyed my evening in the pub."
• "Came for the Drag Brunch and had the best time!! All of the staff were so lovely and attentive."
• "The venue itself is pleasant with cool music and friendly staff."
• "The staff at the venue were equally impressive."
• "All the staff were really friendly including Gary the manager."
• "Had the best night all thanks to the beautiful service of Taylor! An absolute angel and would not have had the night we had without her and her wonderful recommendations 🥰❤️"
• "They were friendly, helpful, and always available to answer any questions or concerns."

Cons:

• "Very disappointed over all. The sound was rubbish up top. Not enough bar staff, security rude and on a power trip."
• "No respect for guests."
• "The location and venue is good but unfortunately completely ruined by rude arrogant and threatening security."
• "Drinks aren't great and bar staff are mardy."
• "The service is unfriendly. Sort of like that type of place where the staff thinks they're too good for you."
• "Trashy staff, physically abusive. Avoid at all cost, dangerous place to be."
• "Staff are rude and aggressive with an appalling attitude to customers and their work."

Atmosphere and Venue

Pros:

• "Fun, young crowd, and good music depending on the DJs."
• "Outstanding music, fantastic atmosphere with a good mix of younger and older ravers."
• "The show was great, fun interactions."
• "The place was a gem!"
• "Great venue with amazing terrace!"
• "The roof top bar was a fantastic place to party on my sister’s hen do."
• "Cracking music, cracking atmosphere, friendly and helpful staff both in the club and in the pub."

Cons:

• "Horrible experience on a Saturday night. Rooms were like walking into an oven."
• "The atmosphere was dead and morbid."
• "Don’t buy tickets to the place thinking you’ll get in. Queue is horrendous and even with tickets you told to get to the back of the queue and wait almost 2 hours!"
• "It was clear to me and my partner and many others that too many tickets had been sold and now the room was over capacitated."
• "Like trying to have fun in a concentration camp."
• "Inside the vibe was weak to say the least - naff DJ and further rude staff."
• "This place is horrible, if you want to have a good night do not go there."

Value and Pricing

Pros:

• "The drinks well made and poured."
• "Breakfast was decent and big, really liked the bread."
• "The drinks were a decent price."
• "Always opt in for duck eggs over hen eggs- it's nice to have the choice."
• "The drinks were reasonably priced and there was a great atmosphere. Highly recommended!!"
• "Drinks were reasonably priced too when you pay in advance."

Cons:

• "Charged £25 for a measly burger and beer. Not worth it."
• "Food not so much, tiny burger - soggy and dripping with fat."
• "Sunday morning 11am...there were 2 other people in the pub but had to wait 30 minutes for our english breakfast..bad quality overall and served with completely black burnt cancer toast...really?"
• "All the food was in boxes / no plates."
• "All paid very expensive entry to an empty club. Weren't allowed to sit down anywhere even on the floor."