Leinster Arms Reviews Summary

Staff and Service

Pros:

• "Very friendly staff and sat outside and enjoyed our drinks would definitely go again if in the area."
• "Every staff member we met was super friendly and helpful."
• "Kind & attentive service."
• "Authentically friendly staff create a warm and welcoming atmosphere."
• "Staff are friendly and can’t do enough for you."
• "The service is unmatched...really nice. The staff truly cares about your experience."
• "The staff were friendly and helpful."

Cons:

• "AVOID AVOID AVOID! Not one to write a review normally but felt compelled to do so after my most recent visit. Absolutely shocking service, awful food and terrible selection of overpriced beer."
• "Gent behind the bar had a big chip on he’s shoulder... Discussing attitude."
• "The waitress didn’t seem too interested in being there, and it showed."
• "I asked the barman if it was really £7.25 for a pint. He said oh it must be the service charge so that’s what I had to pay."
• "First of all, the waiter refused to heat his food stating his microwave was an industrial one and was unable to do it."
• "Service was slow and pretentious - wouldn't split the bill for the table when paying because 'it would take the whole day'."
• "The service I received was shockingly rude and accusatory."

Food and Drink

Pros:

• "Both traditional sausage and vegetarian sausage available and both were wonderful with mash and fries."
• "Fish and chips were the best I’ve eaten, could give Rick Stein a run for his money."
• "The chicken and beef pie was really flavourful and the puff pastry was super crispy."
• "Even though the kitchen was about to close, they still served us super delicious and fresh food."
• "The fish and chips is very good, not oily, with an excellent tartare sauce, like the authentic dish."
• "Food was unreal good."
• "The food was tasty every time, (the chicken schnitzel was the best I’ve ever had)."

Cons:

• "Food quality was average, they were out of most pub classic dishes on a Sunday."
• "Punk IPA was fine but Doom Bar was positively vinegar flavoured."
• "Ordered sticky toffee pudding, came cold with cold custard."
• "It's a shame that the food & service at this pub don't match expectations."
• "Food wasn’t good at all. Pretty small portion, more like a chick breast than chicken breast. Soggy overcooked carrots and parsnips."
• "I ordered the chicken shepherds pie and immediately noticed a few pieces of chicken on the top was pink... smaller bits of chicken that were RED! They were basically completely raw."
• "Their fish and chips is quite possibly the worst I've ever had from a pub."

Ambience and Location

Pros:

• "Amazing pub close to Kensington park. Cosy atmosphere."
• "Such a cosy friendly atmosphere."
• "Atmosphere is chill and cool."
• "Location is unbeatable."
• "This cosy little pub is in a perfect location a short block from Hyde Park."
• "A cozy and friendly british bar. It was next to our hotel. We stayed longer than we planned because the atmosphere was great."
• "Great atmosphere, nice and cozy size with seating inside and some seating out the front."

Cons:

• "Disappointing... high ceilings, drab decor and loud background music made it a very un-cozy place."
• "Looks like they were afraid we’d be ‘mingling’ with another booking, so decided to cancel them altogether."
• "Three quite loud regulars at the bar, rather the worse for drink."
• "Charged an extra 17%, no explanation."
• "Menu for food is never available anyway."
• "Once I served the food to the kid the waiter did not allow him to eat it, saying bringing outside food was illegal."
• "During the Europa Football Final 2023... The waitress turned off the television during the game."

Value and Pricing

Pros:

• "For the area, prices are very reasonable at under £6 for a peroni."
• "A friendly, good quality, cheerful and reasonably-priced oasis of a pub in an area I wouldn't have expected to find it."
• "The food was also spot on and well priced."
• "Very reasonably priced as well considering the high quality food."
• "Prices I thought were very reasonable."
• "Great little pub. Fantastic value for money."
• "Good selection of beers on tap."

Cons:

• "Charged 10% service charge on food and BEER!!"
• "Charged an extra 17%, no explanation."
• "Taste was good but the proportions for entrees were expensive and tiny, so if you're hungry you should probably look elsewhere."
• "We were unfairly double charged... we were dismissed by manager Liz again who gave us a total BS explanation."
• "Just don't let the manager handle the deserts he's completely incompetent and lacking the basics of customer service."
• "Service was brilliant, staff and the food excellent."
• "Great service but the food was really slapped together."