Palm Court Brasserie Reviews Summary

Service

Pros:

• "What was the most impressive is a level of service."
• "The 2 waitresses that looked after us were helpful and attentive."
• "With a polished, friendly, and attentive waitstaff speaking of excellent management."
• "The service was very good, very kind and welcoming."
• "The waiter knowledgeable and attentive."
• "We were served by a very attentive and well mannered young lady named Rashida."
• "Service is excellent. Staff are very warm and welcoming."

Cons:

• "Server was *too* polite, so much apologizing and 'thank you' when just not saying anything would have been better."
• "Service was very slow and confused."
• "Food is fantastic, as it was last night, but the service was appalling, you really let yourselves down."
• "Server was lovely but attentiveness was lacking."
• "The servers rarely came back to check on us."
• "Service was slow and we ended up having to skip desert because we had tickets booked."
• "Service was slow in general."

Food Quality

Pros:

• "All staff were lovely and the food was delicious."
• "The food was the best we have eat on this short 3 day visit to London."
• "The food and cocktails were delicious."
• "The food is always mouthwatering and it is worth tasting different dishes each time you visit."
• "The food was excellent as well."
• "The food is sublime."
• "The food was gorgeous."

Cons:

• "The beef served was around 80% soft, squashy fat."
• "Although the food here is surprisingly mediocre for Covent Garden."
• "The big letdown was the food."
• "The salmon was extraordinarily fishy."
• "The main was hugely disappointing: potatoes dry and rock hard, veg and meat were also dry and the portion was small."
• "Salad, hardly any butternut squash but lots and lots of salad leaves that were black and wilted."
• "The seafood linguine was very disappointing."

Ambience

Pros:

• "The ambience was very friendly and relaxed."
• "Early dinner but still a very buzzing place with a spot on service!"
• "Not to mention the calm and romantic candle lit ambience of the place."
• "The candle lit tables made everything seem soft focused, making it a great spot for date night."
• "Friendly staff, great lighting, and ambience."
• "Lovely cosy atmosphere and romantic ambience with the lighting and candles."
• "The mood was vibrant and it was a night to remember!"

Cons:

• "Restaurant has many tables, but it is a bit tight."
• "It was also very noisy because it was full so there was lots of background conversations going on."
• "Can get a bit noisy when crowded."
• "In terms of atmosphere it was a little crammed and loud."
• "It feels a bit compact as they try to accommodate more people."
• "Avoid at all costs. Firstly, it felt as though they squeezed all the tables closer to each other to fit as many people in at one time."
• "Very very claustrophobic tables and diners are packed in, to the point of unsafe."

Value

Pros:

• "Got 3 courses for £19.95 each, did buy some expensive white wine £30 for a bottle but it was worth it."
• "Good value for money."
• "Very good price for 3 courses."
• "Great value compared to other restaurants in the area."
• "The food was excellent and reasonably priced."
• "Flavours are amazing, ingredients taste fresh."
• "Really reasonably priced."

Cons:

• "This was expensive for what it was."
• "I can understand that places near covent garden need to take extra charge, but THIS is robbery!"
• "Overpriced for the quality."
• "For the price, the food was pretty average quality."
• "With drinks, the bill was £65 each was a bit expensive for the quality."
• "The prices have increase a bit high for some of the menus."
• "The food was alright, but maybe a bit overpriced."