Yimchai (Kingston) Reviews Summary

Food Quality and Taste

Pros:

• "The quality of the food is very high, and the price is considered cheap."
• "Absolutely top notch Cantonese classics served generously and beautifully prepared."
• "The food is always great there! My wife and I are regulars at Yimchai, we have been dining the best Chinese in Surrey for many months and never been disappointed with the food and services, great value for money!"
• "This is the nicest Chinese food I have had outside China, including Chinatown in London. The Dim Sum are extraordinary and everything else is cooked and flavoured to perfection."
• "The dishes were a little hit and miss... the hokkien fried rice and crispy seafood noodles were good."
• "Food used to be amazing and the menu used to have a wider variety of choices. The standard has gone down a little on certain dishes but overall it's still a very decent Chinese restaurant in Kingston."
• "Really impressed with our first takeaway. All of the dishes were top notch and the allergy menu online made ordering really easy."
• "Had a pork belly and roast duck with rice for lunch today. The pork belly was delicious, much like home cooked food and the duck is as fresh as it gets."

Cons:

• "Although food is edible, I wouldn’t say it is the freshest."
• "The portion size of the mixed seafood crispy noodle is insulting. You pay £13.50 and you get a measly little portion."
• "I was a bit disappointed about the quality of food. The portion of the chicken feet was very small and they were shredded poorly."
• "Below average food: pretty much all dishes over-salted & tasted the same."
• "The food was okay. Not so great and authentic I'd say. I wasted a whole bowl of hot and sour soup because it was extremely sour and had a stale taste."
• "Ordered roast duck and rice, the duck was mostly bony and the bits of actual meat were chewy."
• "Disgusting food the chicken was pink and raw and it was definitely out of date- it tasted disgusting."
• "Really dissapointed by the food. Sweet and sour chicken is too acidic and very small portion, beef hot pot has so much fat in it and the rest of the meat was chewy."

Service and Staff Attitude

Pros:

• "The staff were very welcoming even though they were taking last orders."
• "The place is not very spacious and the service attitude is not overly enthusiastic, but it is just right."
• "Great place, friendly staff. Proper canton style foods u would get in China town."
• "The staff is always very nice. I normally go for curry laksa (it's a good one) but there are other rice dishes that are very nice."
• "Superb food and excellent service. Very friendly staff and ambience of the place was perfect."
• "Really friendly and helpful staff, absolutely perfect food."
• "Great restaurant and equally great takeaway. Being half Asian myself, I like to think I know what good quality home cooked Chinese food should taste like and this is by far the best we have found in the surrounding area."
• "Amazing fresh food that tastes delicious!! Crave worthy food.. must order the crispy prawn rolls, three cups chicken, chicken corn soup and mixed veggie fried rice"

Cons:

• "We dined here and we had to ask for water at least 4 times."
• "Are you looking for a restaurant where Laksa is delicious? The staff wanted us to eat quickly and leave, and the attitude was a little disappointing."
• "The service from some staff was pretty shocking - almost like she didn't want you there!"
• "Waitresses were very rude to me when I asked my second meal order. She said that she’s busy so can’t come to take the order and wait till she finished the work."
• "The rudest manager ever. Went to the restaurant and was approached by the manager... Very dismissive, rude & arrogant."
• "Awful service from the staff and to top it all 4 of us have been sick tonight soon after the meal."
• "Very impolite attitude, we’ve ask water for more than twice but never came."
• "Although the food was OK, one of the waitresses there was really rude. Over the course of the dinner last night, we felt being disrespected twice."