Address: Hurst Ln, Doncaster, DN9 3QY, United Kingdom
Phone: +441302535057
Rating: 4.6
based on 822 reviews.
Animal Welfare
Pros:
"The animals look to be very well cared for, and it seems the park owners are doing their best to provide great surroundings for them."
"All the animals look very well cared for."
"The animal enclosures were a lot bigger than other zoos we have been to as a result the animals seemed a lot happier and more playful."
"Animals look very well cared for and happy."
"The animals have vast enclosures and look perfectly content."
"The animals are all well looked after and the place was just amazing."
"The animals are truly looked after."
Cons:
"Overall is a nice experience and we saw most of the animals but the visit left me with a bitter feeling when I saw the tiger which seemed very distressed, lonely and not happy walking up and down in the same path for a lot of time."
"Very few animals, the polar bears were great to see, But they hyped up the feeding, everyone turned up and it was just some bloke chucking fish over a fence."
"Most animals seemed to be depressed and unhappy."
Facilities & Accessibility
Pros:
"Food and drinks were good and not badly priced either."
"Easy to walk around, great to see the animals."
"Good choice of snack bars.. toilets clean and tidy!"
"The paths are wide and flat, and well maintained."
"Great for disabled, large wide paths that are fairly flat."
"Most of the park is accessible with wheelchair or buggy."
"All paths were great to move around and the toilets were all easy to access too."
Cons:
"Ordered 5 hot chocolate with all toppings, was lucky if there was a tea spoon of whipped cream on each, just shy of £25, absolutely disgusting."
"Food and drink is very expensive (£3.50 for a small tray of tepid chips)."
"Some areas are a bit too bumpy for wheelchairs."
"Please make sure you have comfy shoes on and you are prepped for a lot of walking as it's a fair old slog."
"The only issue I observed is once you pass the midway through, there is no shortcut to exit you need to come back all the way."
"The paths are gravel uneven up and down not an easy walk."
"It is quite a long way round for little ones."
Value for Money
Pros:
"The £39 admission fee felt like an incredible value for the amazing day we had."
"By far the best wildlife park I've ever been to. I was in awe at the amount of room the animals had to roam."
"We have bought a yearly pass."
"Great day out for the price."
"Book tickets online in advance as you will automatically get £5 off per person."
"We used the kids pass app to save £20 on entrance fee."
"It's a little bit pricey but that doesn't matter when I have a brilliant day out."
Cons:
"3 stars because the entry fee is simply way too expensive (at the weekends). For one couple with some drinks and food inside you easily leave 150£ there."
"It is very overpriced inside but I guess they need to make money somehow there."
"It can get very busy, especially at weekends and bank holidays."
"Wow this place has changed so much in the past 4 years, it’s absolutely huge now - and that’s probably it’s downside."
"The visit was disappointing."
"Visited for the Christmas market and winter illuminations. Market was very small and a bit underwhelming."
"Expensive."
Staff & Service
Pros:
"The staff are so helpful, friendly, and professional."
"Staff knowledgeable and enthusiastic, park generally clean and well appointed."
"Staff friendly and always helpful with informative talks."
"The staff were friendly and Santa’s helpers had great costumes."
"The staff from the zoo was great."
"The staff are very helpful and friendly."
"Great by friendly and helpful staff that supplied me with a map of the park."
Cons:
"Really enjoyed our trip here but was sad to see the gift shop wasn't open on our way out and a lot of the food places shut really early."
"The only criticism we had of our visit is that if the park is open, then all the concessions and cafes should be open too."
"What a disappointment... Santa had zero cheer or excitement about him."
"My nephew got rudely told off by the staff members that it was no-contact."
"The event was well managed but the fact that they kept the crowd waiting so long to enter the arena was a little disappointing."
"The gents toilets near the amphitheatre were disgusting and one of the toilet seats was missing in one of the cubicles."
"Unfortunately there are not enough signage to direct you around and even less exit signage, finding the exit to pickup our return coach proved to be a nightmare."