Everyman Manchester St. John's Reviews Summary

Event Organization

Pros:

• "Really impressed with how you organised the Eurovision event!"
• "We have been a few times now and have always had a really nice experience."

Cons:

• "We were offered an alcoholic beverage as part of the ticket but a non-alcoholic option would have been nice."

Staff Service

Pros:

• "Ben the barman was exceptionally helpful and made us feel so welcome."
• "Jack our host tonight... gets a 10 out of 10. He projects his voice well so the whole cinema can hear."
• "A lovely lady with pink hair at the Bar in Manchester, changed the tickets straight away and was super friendly and polite."

Cons:

• "Had to hold on phone for 20 minutes and only when I pressed the option for a call back he decided to respond and sounded half asleep."

Cinema Experience

Pros:

• "Lovely lounge area and bar. The seats are mega comfy with lots of leg room."
• "The cinema is intimate and of course so comfortable with food delivered to your sofas."
• "The best cinema experience I've ever had, table service at your seat before the film with a great selection of food and drinks."

Cons:

• "We could only get row B seats and it felt a little bit too close to the screen."
• "I was sat under an air conditioning and was freezing all the way through the film."
• "Only thing was screen 2 the Air con wasn't working, so it was very cold."

Food and Beverage

Pros:

• "Both food & wine were excellent… definitely rivals the more expensive restaurants around Manchester…"
• "Went to watch Elemental last night and I wholeheartedly recommend Libby as a cinema team member who embodies excellence in customer service."
• "The popcorn is fresh and sweet, far better than other chains, so much so it was quickly scranned down!"

Cons:

• "The food has to improve, it has to be better it lets down the venue."
• "The little table is shared with other cinema goers and it isn't big enough to hold everything."
• "Arrived early for a drink and food but waited 50 minutes for a drink despite asking after it 5 times and seeing others arrived later be seated and served."

Facility and Ambiance

Pros:

• "Great location and the layout and interior decor is reminiscent of a speak easy, somewhere special."
• "It’s the experience’ certainly how cinema should be. The moment you walk in to the moment you leave you are immersed in Lynch’ esq world."
• "The place was spotless, the floors weren't sticky and the staff genuinely looked like they were happy to be there."

Cons:

• "Unfortunately the pillows have feathers in them which caused myself and my partner to have allergic reactions."
• "The settee was comfortable and the pillow was a nice touch very good quality, it had a stain on it which was quite fresh and raised etc."
• "The gents toilets weren't as clean as they could have been and the fries with our burgers were warm, at best."

Customer Service

Pros:

• "My sister booked a ticket for me. It was never sent to me and when I contacted Everyman Cinema to enquire about it they informed me it was Royal Mails problem!"
• "I Highly recommend visiting Everyman Manchester. The atmosphere feels really special and the comfy couches and space you have whilst watching the film makes everything feel like luxury."
• "Fantastic experience from start to finish! Was very excited to see the newest Jurassic World Dominion film."

Cons:

• "Had to rearrange my booking. Was told I will have to make another booking and the original booking would be refunded. That was 4 weeks ago."
• "Arrived early for a drink and food but waited 50 minutes for a drink despite asking after it 5 times and seeing others arrived later be seated and served."
• "Went to the Manchester everyman on my birthday to watch a movie. Paid for a ticket which I later was not able to use. Asked for a refund for which I was giving a email and phone number. I tried contacting Everyman with the contact details but no reply."