The Bell Inn Reviews Summary

Service

Pros:

• "Service was efficient and staff were attentive and polite."
• "Staff were incredibly friendly, attentive but not intrusive."
• "Staff are friendly and very professional."
• "Great service, well organised, felt totally safe and at ease."
• "The service was great too."
• "Both the meal and service were exceptional."
• "The staff were efficient & friendly."

Cons:

• "Meals were not up to their usual standard."
• "I stood at the bar for 10 minutes without any service."
• "Poor service this evening."
• "Unfortunately it can get very noisy in the bar: when people have had a drink or 2 they always start shouting."
• "Sadly meant a long time between courses."
• "Dismissed by the unusually surly and abrupt waiting staff."
• "The waiting staff had no personality and displayed no idea of customer service."

Food Quality

Pros:

• "Had a deliciously beautiful lunch here yesterday. Food was gorgeously presented and tasted better than it looked."
• "The food was very tasty."
• "The lamb kofta & smoked salmon & cream cheese bagel bar snacks were very tasty & reasonably priced."
• "The food served was not only beautifully presented but also of exceptional quality."
• "The food was amazing."
• "The menu is inventive, the food is incredible."
• "The starters were excellent."

Cons:

• "For both of us to have a decent breakfast it would have cost over £40 shocking."
• "Plates packed with cartoon sized Yorkshire puddings and swimming in a gravy that was very tasteless."
• "The two slices of pork were so thin I thought it was bacon."
• "The dessert was a bit of a let down (the chocolate mousse didn't taste of chocolate)."
• "The haddock was about half the size of that at my local fish ‘n chip shop, presented on some oily sauce so the batter was very soggy."
• "The scotch eggs looked amazing but very sickly very greasy and really didn’t think the sausage meat was cooked properly."
• "The halibut was a little overdone."

Accommodation

Pros:

• "Our room was a generous size, the bed was enormous, with soft mattress and pillows."
• "The room....sleigh bed, exposed ancient beams, ghost story and Tudor execution in the yard all tick the historical boxes it wasn't just a room set in the past."
• "Lovely clean rooms, spacious walking shower with tea coffee etc supplied."
• "The room was spotless and the bathroom was very luxurious."
• "The room was beautiful as well."
• "Rooms great, lovely comfortable large bed in good sized room."
• "The rooms are always well presented, fresh and spotless."

Cons:

• "The dining room looked unkempt, tired and very uninviting."
• "One very small wardrobe which was not tall enough in height to hang a dress which left them crumpled."
• "First night cost was £95 the 2nd night in the same room cost £160.00!!"
• "Hardly any plug sockets."
• "It was an unpleasant surprise to find that a previous customer’s under garments that had been left in one of the drawers and not removed when the room had been prepared for us."
• "The room and bathroom themselves were lovely but were positioned on the ground floor and overlooked the road where we had pedestrians’ heads bobbing past the window every so often."
• "Shower left water all over the floor which made it very slippery and dangerous."

Atmosphere

Pros:

• "Fantastic atmosphere."
• "The building is full of character and each room has be renovated to a modern standard."
• "There is a good atmosphere about this place and it shows in the happy staff."
• "Atmosphere very pleasant."
• "Lovely atmosphere within side the pub and restaurant."
• "The atmosphere is quiet but welcoming most days."
• "Memorable family Sunday lunch."

Cons:

• "It was far too noisy in there with two large tables booked on the same evening."
• "Went for Sunday lunch and was really disappointed."
• "Entertained by family with four children next table one playing a phone, console very loudly."
• "Asked for a high chair for our grandchild & it was not clean."
• "The place looked lovely but there wasn't a place to stand let alone sit down."
• "Unfortunately my room had the extraction pipe from the kitchen fixed to the outside wall so at 6.30 I was woken up and there was no way I could go back to sleep with the noise."
• "They were pre-occupied with a 'Gin Festival' at Ostlers Restaurant next door."

Value

Pros:

• "The lamb kofta & smoked salmon & cream cheese bagel bar snacks were very tasty & reasonably priced."
• "Very reasonably priced for the quality and standard provided."
• "Meals are a little more expensive than most local pubs or restaurants but WELL WORTH the money."
• "Great value for the quality of food on offer."
• "Prices good, (dependant on your budget of course) ie £43 evening meal 3 courses, 1 alcoholic drink and pot of tea. I think this is excellent value for such a top class evening."
• "It's excellent food, if you can afford the experience."
• "Very friendly and helpful, excellent value for money given the lovely standard of accommodation."

Cons:

• "A nice 10 pound mark up if you want to drink the wine in their establishment rather than take it home."
• "Bill for two came to £110 not including tip."
• "For both of us to have a decent breakfast it would have cost over £40 shocking."
• "First night cost was £95 the 2nd night in the same room cost £160.00!!"
• "They even charge 3 pounds to have something off the bar menu if you choose to eat it in the restaurant."
• "Who puts ground nuts on a Creme Brulee as a glaze and then Does NOT ask if anyone has a nut allergy.... Be careful people."
• "Overpriced and really unhelpful."