Brewhouse & Kitchen - Sutton Coldfield Reviews Summary

Service

Pros:

• "We were met with exceptional service from our waiter Matt, who was the only server on the floor."
• "Absolutely Fantastic Afternoon at the Gin Experience Class."
• "Very dog-friendly, and plenty of indoor and outdoor seating - the upstairs terraced area is lovely and partially covered."
• "The staff were excellent and the atmosphere in the garden was great."
• "Staff were lovely, and the space was nice."
• "Great place with friendly and helpful staff."
• "Our waitress gave us a free taster selection of beers/ale and described the origins of each beverage which was interesting."

Cons:

• "Food showed up and was cold and greasy."
• "On complaining the managers apology was not very sincere we asked for our money back and went elsewhere."
• "We waited for our drinks 40 min."
• "Another woman seemed quite 'irate' in her manor and asked if she could help. She did not seem in the best of moods to be honest."
• "She also continually made jokes about her machine having 'brain damage' which was pretty poor taste."
• "Slow service, staff disinterested."
• "Honestly service was shocking. I feel like the basics of serving tables were completely missed with us."

Atmosphere

Pros:

• "It was very quiet when we were there, but atmosphere was ok."
• "Atmosphere very pleasant."
• "The outside dining area was beautifully decorated, including additional shelter, lighting and heating."
• "Nice atmosphere, great garden to chill in the evening of the summer (and heaters for the other months of the year!), plus a comfy, cosy indoors area too."
• "Atmosphere and décor was lovely."
• "Very warm and tasteful atmosphere, great food, excellent stout and friendly staff."
• "Wonderful ambiance."

Cons:

• "The place stinks of malt/ hops and it overpowers the senses."
• "The overriding atmosphere was really noisy people were all saying they couldn't here each other, poor acoustics/very poor speakers."
• "JUST not cosy enough and feels very empty and cold in there!!"
• "The atmosphere is nice."
• "Wasn’t worth the money we paid even after the discounted / taken off bill."
• "Food wasn't great, we had the roasts and my 3 meats were actually 2."
• "The event was poorly organised and did not live up to promises in the online advent for the evening."

Food & Drink

Pros:

• "Their own beers very good and also large selection of lesser known lagers and good bottle selection."
• "I had a very rich beef pie where the meat was lovely and tender."
• "Food was good, however the beer was excellent."
• "We had a pork loin Sunday dinner and a half beer can chicken and both were really good, well cooked plates of food & for £28, decent value."
• "The food is good so the beers 🍺."
• "Food is excellent and the service was quick."
• "Nice range of craft beers you won't find in a regular pub."

Cons:

• "Chips tasted old like that were leftover from yesterday and re-fried, worst chips i've ever had."
• "Ruined by it’s crazy pricing. There is zero rationale for the prices they charge for beer."
• "The food was alright here, but nothing to shout about."
• "Far from impressed for the price better quality booze at the bottle of sack then at this place."
• "Food's not great for the cost and the drinks are way too expensive."
• "The food was dreadful."
• "The food was lovely."

Pricing & Value

Pros:

• "Surprisingly this pub are doing a Christmas Day Menu for £50, which is quite reasonable and about the going rate."
• "Whilst the Sourdough toastie deal was good (£7 for sandwich and coffee)."
• "For a weds nite in Sutton TC, we were suitably impressed. 2 pints of premium beer, a cappuccino, 2 burgers and fries all for 23 quid! Not too shabby at all!"
• "The food is delicious and very competitively priced."
• "Staff are very friendly. Great open mic on Thursday."
• "The menu was not just pizza & burgers there are a lot of great healthier choices too all reasonably priced."
• "My husband had fish and chips which was very good."