All About Costumes Reviews Summary

Costume Quality

Pros:

• "The quality of the mascot was great and is exactly as described."
• "Costume was fantastic and kids loved it."
• "Costume arrived well on time and was of outstanding quality."
• "True 100% likeness to Minnie mouse."
• "The costumes we ordered were outstanding! Clean, perfected and looked incredibly real."
• "Perfect costumes which were such good quality and really looked like the characters!"
• "The costume was in great condition, exactly like the pictures."
• "Costume was good quality, easy to put on and take off and most importantly it really looks like Pikachu!"

Cons:

• No negative comments about costume quality were mentioned in the reviews.

Customer Service and Communication

Pros:

• "The company were very helpful and quick to respond to any questions I had."
• "So easy to order and good communication from seller regarding delivery."
• "The communication through WhatsApp was very immediate all the time."
• "Excellent communication via WhatsApp, completely put me at ease with booking."
• "Communication and customer service has been excellent."
• "Owners of the company are lovely, speedy responses and costume came in amazing condition!"
• "Very efficient and quick service!! From answering the phone the first time to prompt next day delivery with reassurance by text messages."

Cons:

• No negative comments regarding customer service and communication were mentioned in the reviews.

Delivery and Returns Process

Pros:

• "The delivery was fast and the instructions to send the mascot back were clear."
• "Kept me updated with the postage of my order and ensured a free returns label was inside the package."
• "Received the costume 2 days before the date I needed it, all boxed up and in perfect condition."
• "Delivery back to the supplier was easy and my deposit was refunded the next day."
• "Arrived well before date needed and packaged very well."
• "The process was clear and easy to follow and would definitely hire from them again."

Cons:

• No negative comments about delivery and returns process were mentioned in the reviews.

Overall Experience and Satisfaction

Pros:

• "Great experience from start to finish with this company."
• "Would definitely recommend all about costumes to hire your choice of great quality costume for your event."
• "Thank-you so much for a stress free, well organised service."
• "Would definitely use All About Costumes again and recommend to anyone considering mascot hire!!"
• "Made my little boys birthday so special, one he will never forget."
• "Absolutely Amazing Company! The Best Communication Ever! Fantastic Quality Costumes."
• "I totally recommend this company. You made one more kid happy."

Cons:

• No negative comments about overall experience and satisfaction were mentioned in the reviews.