The Galleon Steak House Reviews Summary

Food Quality

Pros:

• "The food was delicious, the portion sizes were just right, presentation was good."
• "We had one of the best steaks ever in the restaurant, it was amazing."
• "Food is beautiful."
• "The food was amazing, had children and fussy eaters and everyone was very happy with their meals and very full at the end!"
• "Really good steaks, well cooked, lots of flavour."
• "Steaks are consistently good quality."
• "The food is fantastic, the meat is what you order."

Cons:

• "I ordered chips with my meal, to say they were overcooked is an understatement."
• "Halibet was very dry looked like it had been left under the grill."
• "Although the steak wasn’t too bad, the chips were ‘RANSID’ & INEDIBLE, which I couldn’t eat."
• "Steak was over cooked on one side, nothing to write home about, it's meat put on a fire."
• "4 out of the 5 steaks ordered were flavourless and not at all tender."
• "Food was meh, rocket wasn't fresh, yellow and wilted in a ball in the middle of the plate."
• "The rib-eye steak we ordered was burnt."

Service

Pros:

• "the staff are really friendly and will happily give you that high class feel"
• "All the staff were attentive and friendly."
• "The young lady who checked us in was very welcoming, friendly and helpful."
• "All the staff had masks, were very pleasant and cleaned table as soon as they became empty."
• "Staff were very friendly on arrival, sorry I didn't catch your name, and so very helpful throughout our evening."
• "The staff was fantastic and also they had a very clean environment."
• "The staff are really polite and welcoming!"

Cons:

• "I was initially charged £5 extra for a drink that I didn’t order."
• "Very clear they had just presumed the change was a tip! Staff turned from very attentive to blatantly ignoring us."
• "Although I complained to the waitress at the time, she had a ‘couldn’t care less’ attitude."
• "Took 30 minutes for them to take our order."
• "We had to ask two waitresses for the bill and even then we were sat waiting for half an hour after we had already finished eating."
• "staff showed no interest at all not even an apology"
• "The service and attitude of the staff was somewhat questionable and made the whole experience rather poor."

Value

Pros:

• "Price range extremely reasonable for such good quality food and service."
• "Prices were reasonable."
• "Exceptional service and amazing food for a great price and much quicker than you might expect from somewhere of that quality."
• "The pricing is very simple and fair at £4 for any starter or dessert and £10 for the carvery itself."
• "Great value though considering what you get."
• "For the money I wouldn’t look anywhere else."
• "Great value for money."

Cons:

• "£3.65 for a lime and soda is just plain greedy."
• "Very overpriced for the quality of the food."
• "The quality of the steak tastes cheap."
• "value for money I think not"
• "Overpriced but not worth it."
• "£7+ for 2 lime and sodas."
• "DEFINITELY WILL NOT BE CALLING AGAIN!!!!! MASSIVELY OVERPRICED!!!!!!!"

Ambiance

Pros:

• "The ambiance was really nice."
• "It's a nice upmarket atmosphere without making you feel out of place."
• "Nice ambience - lively but not too much to hold a pleasant conversation."
• "An atmospheric restaurant with friendly staff."
• "The restaurant itself is medium sized and atmospheric and sits perfectly with the menu."
• "The restaurant was very clean with nice decor and music."
• "Really nice selection of food even though it's just labelled as a steakhouse."

Cons:

• "Atmosphere not great as it wasn't busy but it was Sunday teatime and we chose that tone because if our young children."
• "Atmosphere not great as it wasn't busy."
• "It's a restaurant & the prices aren't cheap so you expect it to be a good professional atmosphere, not feeling like you're in your local pub listening to a community quiz!"
• "Bit cold inside, tho it was freezing outside."
• "As soon as we went in the whole room was very smokey."
• "Please note when you have an open kitchen, customers may not want to see you washing pots in filthy brown water on the way to the toilet."
• "We did wonder how such a business would operate during the COVID-19 crisis and restrictions that need to be in place."

Accommodation

Pros:

• "Great place to stay for a few nights away. Very clean, nice rooms."
• "Our room was perfect."
• "The room was massive with a huge bed, really comfortable and spotlessly clean."
• "The rooms are so beautiful there is a large tv with Netflix and many other apps/channels free wifi, a stunning dresser gorgeous bathroom."
• "The room was spacious and well presented the ensuite was spotless modern and spacious."

Cons:

• "The only minor gripe I had was that the room in which I stayed faced onto the main road, which was busy all through the night."