The Nevill Arms Reviews Summary

Food Quality

Pros:

• "The food was nice and hot, cooked too perfection."
• "Food was extremely good for the price. Very large portion of meat and lots of veg to compliment."
• "Fantastic choice and quality of food."
• "Food was excellent and good sized portions."
• "The food was delivered quickly and there wasn't a single bad meal."
• "It was very filling, lovely and hot and extremely delicious."
• "Food is piping hot, of generous portions with waiting time around 15-20 minutes."

Cons:

• "Most of the meals were over cooked and some of the meat was unrecognisable."
• "Awful, had the lamb shank supposed to be cooked slowly in Guinness, felt like it had been warmed up in microwave."
• "Food was average but the service was pretty bad."
• "I think the food is average quality it is pricey it seems as if its frozen scampi and frozen chips bagged salad instead of huge portion meals and puddings give better quality food."
• "Both pieces of crackling were very rubbery which was not a major issue but it did spoil the overall dish a bit."
• "The steak was well over cooked very firm. and dry."
• "The gammon to say it was salty would be an understatement it was like neat brine."

Service

Pros:

• "Staff are working really hard despite being short staffed and quite busy."
• "The staff very friendly and efficient."
• "They made sure I was going to leave in a good way. Great service."
• "Staff helpful and friendly."
• "The team are friendly and easy to chat with."
• "The staff were polite and helpful and we thoroughly enjoyed our visit."
• "The staff were very friendly and the service was efficient."

Cons:

• "The service was non existent."
• "Abused by bar staff on this occasion for stating that a dash of lemonade is not a half glass full."
• "It took an hour to come out and they missed two meals off."
• "Dodgy service but nice food!"
• "Unfortunately the beer and food is a bit generic, and slightly overpriced for what it is."
• "Bar service was outright miserable."
• "We waited and waited and waited, it was now getting on for 40 mins and I noticed the couple who arrived after us were then given their MAIN meals."

Ambience and Decor

Pros:

• "The inside of the property is pleasing to the eye."
• "Slightly dated interior, but excellent food and great value!"
• "Really nice location good service and really nicely decorated."
• "Internally, decorated pleasantly, clean and tidy."
• "Putting aside the dated interior and the sticky menus, this is a venue to visit."
• "A beautiful pub, a lovely comfortable room and tables positioned very very well."
• "The atmosphere is nice and peaceful."

Cons:

• "It was let down a bit as my young daughter was sick while we were there(nothing to do with her meal) and the lady I spoke to for help or provisions was very lack lustre and just gave me a roll of blue paper which isn't very good for cleaning sick up."
• "I would not say this is a child friendly restaurant or it’s garden due to no gate on exit which goes directly onto car park and nothing for them to do."
• "Having picked up the salt the metal lid as covered in rust, as was the pepper."
• "We decided to eat here for the first time following good feedback from friends. We were a party of 6 and after taking our table (which was horribly sticky), we had to go hunting for our own menus as none were given to us."
• "My partner was put off eating here after a visit to the ladies toilets. She was pretty shocked at the smell and cleanliness, and wonders what the kitchens look like if the public facilities are so bad."
• "The four tables were not spaced far enough away when back to back, for covid social distancing."
• "It's as if we were an inconvenience and given the smallest table in the place, barely enough room for two plates."