Curl Talk Reviews Summary

Stylist Expertise and Customer Service

Pros:

• "Melina was so lovely and really understood what I wanted from the service, she tended to my curls so gently and made me feel comfortable the whole time."
• "Izzy listens to exactly what you want and uses her magic to create just that! Asking questions throughout to make sure you’re happy!"
• "Melina, the head stylist at Curl Talk, is so incredibly knowledgeable and I felt in safe hands from the get go as she’s so calm and reassuring."
• "Cynthia gave me a beautiful haircut that took into account my concerns."

Cons:

• "The service was not super accurate to what I saw on the website. It said I would get a curl by curl cut and the reality was that she mostly chopped some ends to match."
• "I was told they did a deva curl by curl cut, and requested a dry cut by a head hairstylist. My hair is so uneven I have to get a new cut by someone else."
• "The cut lasted 10 mins and I feel like my hair looks worse after £120 than before."

Salon Atmosphere and Experience

Pros:

• "The minute you step through the door you feel like you’re in safe hands and can relax!"
• "The salon is very clean and modern which I love and It’s a real treat being there."
• "The vibe at Curl Talk is so fun and positive. When I was in there I could tell it was a team who really enjoy working with each other."

Cons:

• "Also the salon is cash only, which is odd to me- as a customer in today's world, I really feel hair salons should take both forms of payment."
• "The staff were quite rude and moody, don’t think I saw any of them smile the whole time."
• "Initial impressions was poor.. Jo was running 45 minutes late with another client but whilst I was waiting patiently she didn’t even bother to make eye contact to apologise."

Product and Hair Care Advice

Pros:

• "Molly recommended products (which I have since purchased and LOVED!)."
• "Cynthia also recommended products for my hair, and let me take a picture of the products so I knew what to look for when buying."
• "Melina had my curls popping. She talked me through a hair care routine that I can do at home."

Cons:

• "A lot of the tips you can get from online forums/ YouTube videos so it’s not a particular skill you’re paying for."
• "I also got a 'trim' which was literally done in less than 5 minutes, it was not a professional hair cut as I expected but rather just splitting my hair into sections and chopping off the ends."

Value for Money

Pros:

• "Definitely worth the price. Molly was so lovely and ensured that everything she was doing to my hair she would explain in detail during the process."
• "I had a great cut and a fabulous bouncy blow dry but also got an absolute masterclass in how to care for my curls at home."
• "I feel I can relax and enjoy my cuts here as they know exactly what they are doing."

Cons:

• "I paid £120 for a curly cut and the service was not super accurate to what I saw on the website."
• "Unfortunately, I was disappointed with my curl talk experience... I was so upset to pay over £100 for this service."
• "It’s going to take a long time to grow out and as soon as I left the salon I burst into tears."