The White Horse Reviews Summary

Food Quality

Pros:

• "The food was brilliant, all of the food was eaten."
• "I decided to go with the classic fish and chips, and I have to say, it was batter than I could have ever imagined."
• "The atmosphere of the pub is friendly and welcoming and I was very very impressed with the standard of food!"
• "Absolutely loved my experience coming to The White Horse, the food was lovely and so was the staff."
• "Food was lovely apart from the desert which was meringue but was just pieces mixed with fruit etc and nothing like it should have been."
• "A welcoming restaurant with great service and food!"
• "The food was lovely and despite being busy there was very little wait for our food to arrive and the meal passed by quickly."

Cons:

• "Probably the worst roast dinner I’ve ever had."
• "The chicken was perfect but pork and beef overcooked and tough, the children had no roast potatoes, no stuffing or Yorkshire puddings as it stated roasts came with."
• "When the main did arrive it was mediocre, cold and a few black chips thrown in too."
• "The linguine was bereft of crab which was supposed to be part of the dish and was overly spicy."
• "Food was ok, very over priced. A vegan burger nearly £17 pound with no chips!! Extortion."
• "The roast potatoes were no better than aunt bessys frozen roasties, the beef was extremely fatty."
• "The children and I ordered pizzas and these were particularly bad, they were cold, poor/cheap quality and overcooked."

Service

Pros:

• "Staff were all very friendly especially Sophie who waited on us."
• "Thank you to Jess who was attentive and very friendly despite it being busy."
• "A lovely waiter called Max spotted this and asked to look after us."
• "We had an enjoyable evening made even better by Catherine our waitress."
• "First class service."
• "Wonderful meal out with my partner today. I had the beef roast and he had the lamb roast - believe it was the special."
• "The food and service were very good."

Cons:

• "I got the impression that the management were only interested in the restaurant."
• "Service slow. No atmosphere."
• "After waiting 45 minutes for our food, we walked out."
• "We all pre-booked and the service was ridiculously slow."
• "Two main meals didn't arrive until 2 of us had already finished so we couldn't eat together."
• "The service was absolutely appalling, I would definitely not recommend your restaurant to anyone."
• "The service was extremely slow which would have been ok if that was the only complaint as it was lovely to catch up with family without being rushed."

Ambiance

Pros:

• "Nice outside seating area over looking green."
• "Fantastic evening lovely setting and there are areas for all occasions."
• "Lively pub if you like plenty of noise and busy pub."
• "Nice location, the pub is big and spacious, is a very old building, the terrace view to the green is relaxing."
• "Had a great afternoon here today. Food was excellent and couldn’t fault it at all. Likewise the staff and service were excellent."
• "Great quiet evening in a very pleasant restaurant."
• "The place came across as disorganised - only one guy on the bar despite it being a busy Sunday."

Cons:

• "The place was very cold and when it was pointed out nothing was done."
• "Very slow bar service for overpriced drinks."
• "Sat on top floor, freezing."
• "The lighting in that upstairs room is awful. Too bright/dark at the same time. It was also cold up there."
• "The pub was freezing so be sure to wrap up really warm."
• "Restaurant was cold."
• "The only warm place is near the fireplace but there is only space for 1 table."