Cheeky Dino - Children's Play Centre Reviews Summary

Staff and Service

Pros:

• "The staff were so lovely and friendly and very helpful."
• "Shout out to Kirsty who looked after us, she was lovely and really helpful."
• "The best bit of our service was our party helper, Megan. She was lovely - very helpful and making the whole experience very easy."
• "The staff were so amazing and happy to help if needed, especially Kirsty who made us feel so welcome and goes above and beyond!!"
• "Our party host, Tiffany, was brilliant. Very attentive."
• "All members of staff was very friendly and helpful."
• "Ryan looking after 19 children and parents. He was so helpful and so good with the children, nothing was too much trouble."

Cons:

• "I went to this place today 2nd time with my kid... Later the owner Berry came to me and accusing that I was rude, aggressive to her employee."
• "One of the women on tills was very rude and unhelpful."
• "The staff member incharge of my son's party was lazy and kept sitting down in the corner not paying attention."
• "This place has hired some rude staff lately which puts me off bringing my children here."
• "Her attitude and eye rolling was unprofessional."
• "They are rude, arrogant and couldn't care less."
• "The other staff members/ owners are visibly stressed and rude."

Cleanliness and Maintenance

Pros:

• "They have managed the impossible whilst providing a safe place for children in this current time, its clean, tables socially spaced and staff so friendly and helpful."
• "The establishment was clean and tidy."
• "First time back today since covid hit and the whole centre has had a revamp, looks wonderful, super clean."
• "It was clean and kids had a great time as due to the lockdown my son hasn't been in a play centre for ages."
• "Very clean, lovely that it was quite quiet."
• "Lady always seemed to be cleaning down and hoovering which always makes a difference."
• "The place is really clean, Including the toilets which you can visibly tell are being checked by the hourly cleaning rotas on the each door."

Cons:

• "Never take your child here, it’s dirty. They don’t clean and the food is terrible for the price."
• "Place was over dirty, found a chicken nugget in the ball pool and it had only just opened first thing so that had been there all night."
• "The floors do make it feel a bit neglected."
• "The whole place smelt of old oil from the kitchen, which put me off eating for there and the toilet were not cleaned on a regular basis."
• "It's the dirtiest playground I've ever taken my little one!!!"
• "My little boy loves this place but we have noticed how dirty it is and half the toys in the toddle area doesn't work its a shame really."
• "No toilet paper and state of wc poor. very bad experience not recommended at all."

Value and Pricing

Pros:

• "£8 a child for two hours which just enough."
• "The food was very nice too at a reasonable price."
• "It was very reasonably priced, and with the food included for all kids, very good value for money."
• "Entry price was cheap as it gets for me at only £6.50 per child."
• "Can't take your own food in but it's actually quite reasonably priced."
• "Just had my sons birthday party there. Fab time and very well priced 👌."
• "Great for the kids nice meals keeps me entertained for hours."