Address: Euston Rd., London, N1 9AL, United Kingdom
Rating: 4.5
based on 514 reviews.
Architectural Design
Pros:
"I really enjoy the architecture."
"The station's stunning architecture combines the old with the new, creating a vibrant and welcoming atmosphere."
"What truly sets Kings Cross apart is the magnificent King's Cross Roof, a beautiful lattice structure that floods the station with natural light."
"The station's exterior showcases the impressive Victorian architecture, with its distinctive red bricks and intricate details."
"Beautifully re-stored roof."
"One of the most noticeable features is the beautiful metalwork structure which spans the hall."
"a railway station that has its own history, story, special vibe, a touch of the 19th century."
"The station's sleek design, abundant natural light, and spacious waiting areas create a welcoming atmosphere."
Cons:
"It's a little walk away from the underground."
"Difficult to find a bin though. This may be due to security."
"Early in the mornings you could hear the big trains at the platform as they prepared to leave."
"I had 90 minutes to wait on a cold January day as I was too cold to wander outside any longer."
Harry Potter Attraction
Pros:
"It's very special, too, if you are a fan of Harry Potter movie for 9¾ platform."
"Platform 9¾, marked by a trolley disappearing into the wall, adds a touch of magic to the station."
"A must-visit for Harry Potter fans is the filming location of Platform 9 3/4."
"The infamous King’s Cross where Harry passed thru the infamous platform inside."
"Harry Potter fans will like it here as there is a souvenir shop with the 9 3/4 name written on the wall."
"It's a bustling place for people trying to go to a distance of places."
"One of the highlights of King's Cross Station is the Harry Potter Shop at Platform 3/4."
"This station itself is romantic and has its own aura."
Cons:
"The queue was almost 2 hours long since it was a holiday."
"The store has a lot of unique merchandise, but the prices are on the higher side."
"The magical allure overshadows occasional crowded conditions."
"I saw this clock in the upper level as I walked towards the London Underground area."
"Check the HP shop if you have time. Fans know where to look IYKWIM."
"If you're going to take pictures at Platform 9 3/4 there is usually a queue so get there early."
"The queue for the ladies' bathroom is always super long, but it's free and clean."
"The constant queuing by the Harry Potter shop can be frustrating especially when you're trying to access the toilets."
Facilities and Amenities
Pros:
"All the staff in the station are very helpful to answer questions how to get around."
"The main concourse is spacious and well-maintained, making it easy to navigate even during busy times."
"The ongoing renovations and expansions at King's Cross have modernized facilities while preserving the station's heritage."
"There are plenty of clean toilets with family-friendly and accessible options."
"Very clean and well decorated with the Christmas decorations."
"There's also really nice food stalls outside the station."
"The station is a transportation hub, offering easy access to various train lines and the London Underground."
"Toilets are available and accessibility options are available for disabled people to move around the station with ease."
Cons:
"I imagine this is one of, if not, the busiest train stations in London."
"One of the largest stations of London. Plenty of shops and some sitting arrangements inside with nice interior and architecture."
"Lack of power outlets for phone chargers."
"Too busy, I did not enjoy staring at the boards with too many passengers waiting for your platform to be announced."
"It's a bit weird reviewing a station but, if I'm stuck at any station, kings cross is pleasant as any."
"The station also looks like it could do with a clean. I know you can say that about all stations."
"Very busy. Entry to the platforms only on the booking office side."
"The main purpose of the station is to travel from (and to) so why not offer all the facilities to accommodate that."
Customer Experience
Pros:
"Very good train station - it's a little walk away from the underground, so I needed help from someone to direct me."
"Bathrooms are well kept."
"The ticket hall in King's Cross Station was updated by the architect Sir Norman Foster."
"It is a well resourced train station, clean with polite staff."
"The station is very busy but the facilities are second to none."
"I always catch my train from London to Newcastle from Kings cross, this station has literally got everything you need."
"A fully accessible and one of the busiest railway stations in London. The staff is polite and helpful."
"The staff were most helpful. 1 of them took me to the train and got me into my reserved seat then stored my luggage for me."
Cons:
"One of the busiest and most iconic stations in London."
"I assume Kings Cross Station refers to the intercity railway station and not the underground or the local overground train station which is called St Pancras International."
"Big and airy train station. Cold when the weather is so be prepared if you’ve got a wait."
"When our train was delayed by two hours and we missed our friends funeral, the ticket office staff helped us change our tickets so we could stay a bit later in London, for which we were grateful."
"There is a lot in this train station, so many places to eat, shops to get snacks etc and of course the Harry Potter shop and Platform 9& 3/4."
"The only issue is the cue is extremely big so be prepared to wait if waiting for you to try and make sure you get there early to have this photo taken or do as soon as you get off your train."
"Kings Cross Station is one of the biggest stations in London with a lot of platforms."
"What a beauty! One of the most attractive train stations in London."