Albion Reviews Summary

Atmosphere & Decor

Pros:

• "The decor was warming and inviting."
• "The atmosphere was warm and friendly."
• "Very warm and friendly atmosphere as soon as you walk in."
• "The atmosphere was great a good vibe about the place."
• "Lovely pub, very friendly atmosphere."
• "The pub was very busy which gave it a lively ambience."
• "What a beautiful setting next to Marston's brewery, plenty of parking and beautifully lit."

Cons:

• "The live music was too loud throughout the pub."
• "It was very rowdy and not somewhere I'd recommend to go for a nice family meal."
• "Rude staff, atmosphere terrible."
• "The service was absolutely shocking, a young waitress was slamming menus on the table and slamming chairs back under the table."
• "There were millions of flies everywhere.... tables filthy even though they weren't busy."
• "When my steak arrived it had a very pungent aroma to it that could be smelt at the other end of a thirteen seated table! Absolutely disgusting."
• "We agreed that some of the food had been microwaved as they were soggy and cold in the middle."

Service & Staff

Pros:

• "Staff were excellent polite and helpful, food was nice and hot and without a long wait either."
• "The staff were friendly, polite and helpful."
• "Pete and the staff are very welcoming and polite."
• "The staff, management and service on the day was brilliant I can't thank them enough, the 17 residents had a lovely day out."
• "Staff were very friendly and helpful."
• "All staff members are polite and kind."
• "They were polite, friendly and efficient."

Cons:

• "It appeared that it was short staffed. As only 1 person on the bar & was quiet busy as there was an hour wait for food."
• "The staff were less than helpful."
• "Found the staff were not that helpful either!"
• "Not a single person checked on us to ensure the food was okay."
• "The 'Manager' said to us hurry up I have a queue of people waiting."
• "There was 1 member of staff on the bar and she was having to serve drinks and take food orders meaning people were having to wait longer than they should."
• "Our server who was lovely not long been in the job... Have we really forgotten how to speak to customers."

Food Quality

Pros:

• "Absolutely an amazing restaurant they serve quality food and it tastes fantastic."
• "They served our three course meals without a glitch and the food was amazing!"
• "The meal was excellent."
• "Food cooked to perfection."
• "Food was well presented, hot and very enjoyable."
• "Food was tasty and very hot."
• "The food is good value n quality for the money the food is cooked top perfection n always piping hot."

Cons:

• "It's not a micro brewery, it's a chain pub, and a bad one at that, food was bad and took far too long."
• "I can genuinely say that the quality of the food today was enough to put me off from eating here again."
• "Worst fish platter I have ever had, the coating on the fish could hardly be cut through and the scampi was really hard and over cooked."
• "The roast turkey dinner was cold and the meat on the beef dinners had dried and shrivelled to the point of being extremely tough."
• "The pizza was overcooked and very dry with the tiniest little bit of cheese on it."
• "Most of the food was over cooked, the burger buns were almost burnt and cold, the gammon was also overcooked."
• "Food was kinda dire, everything was either microwaved or deep fat fried."

Value & Pricing

Pros:

• "Affordable meals (with a choice of deals and a carvey) and reasonable priced beverages."
• "Good value food - particularly the carvery on Sundays, good beer, clean and friendly."
• "Tasty food at reasonable prices."
• "Amazing quantity of food at great value prices."
• "Service was fast and the quality of the food & drink was good for the price."
• "The food looked great and the price was very reasonable."
• "The food is good value n quality for the money the food is cooked top perfection n always piping hot."

Cons:

• "New refurb, but the food is disappointing and is no longer 2 for 1 poor value as it's the same poor quality food except a higher price."
• "I would not recommend eating here, poor food and not cheap either."
• "The food was of a standard that was borderline awful."
• "Very disappointed with meal as a whole... My main meal was chicken and bacon salad!!!! Salad comprised of 2 slices of cucumber with 1 tomato cut into quarters, a few bits of onion and masses of lettuce leaves - this cost me £7.95 - again really bland."
• "Food was fine other than one steak which was half fat did mention this to staff was told she would tell cook but that was it so only half a steak and got BBQ sauce instead of beef dripping sauce we did get refund for this."
• "Quality of the food wasn't great."
• "They left all their chips in the main meal as they said they were cold. I wouldn't visit there for food again. Certainly no value for money."