The ClubHouse Steak House Reviews Summary

Food Quality

Pros:

• "First off, great steak. Loads of flavour, tender and expertly seasoned."
• "I had the fillet steak and loaded fries. The steak was perfectly done as I wanted - medium rare - and was so flavourful!"
• "I ordered the Australian Wagyu Tomahawk Steak 750g. My wife ordered the burger which she said was rich and beyond gourmet."
• "The Ribeye steak I had was absolutely delicious!"
• "The food was incredible, cooked perfectly and presented beautifully. The steak was the best we have ever had!"
• "Food was amazing. Like I mean best steak I've had in a long time."
• "Absolutely amazing! I’ve lost faith in ordering steaks because no one could ever get it right but those guys blew my mind!"
• "Food was great but not service from some staff, they didn't even know their own menu."

Cons:

• "We ordered the bbq chicken wings as a starter to share and they were pink and bloody inside. They also lacked flavour."
• "The portions were incredibly tiny and only came with a tiny portion of salad which did not even taste nice which is ridiculous considering the price."
• "There was way too much sauce on the prawn starters, the steak was too dry (I ordered medium), the chips overcooked."
• "The food was served warm or cold, waiter forgot to serve a dish and was left for a while."
• "Unfortunately the quality does not live up to expectation, given the price point. The burger is just a little sightly overpriced but it doesn't exactly break the bank."
• "The food was over an hour late with no effort to call and tell us... we called after about 50 mins to find out what was going on."
• "The food took forever to turn up and staff were not conscious of this as the place was empty they were just chatting and laughing between themselves."
• "My burger came cold, they overcharged one of the people I was with and then refused to compensate them."

Service and Atmosphere

Pros:

• "Lovely staff who were attentive but not intrusive."
• "The service was phenomenal start to finish. Not only did the waiters know what we were talking about, they were exceptionally efficient and friendly."
• "Really yummy fillet steak 🥩 and the rest of the food. Staff was not well trained and were a little bit lost."
• "Been here a handful of times, whether you're treating your partner or having dinner with friends or meeting up with a large group, the staff will cater to every need."
• "The atmosphere was relaxing and chilled. Staff were very welcoming and well informed and informative."
• "All in all a very good dining experience & we will most certainly be returning in the near future!"
• "Great service! A hidden Gem, the portions are huge and they have an amazing selection of soft drinks!"
• "The staff are superb. The quality of meat is outstanding. It is prepared well and full of flavour."

Cons:

• "It was, however very expensive. Nearly £70 for steak, chips and two pints."
• "Two things stick in my craw: the menu prices don't include VAT."
• "The service was ok but the food was SO bad."
• "We came to this restaurant yesterday to celebrate our 2 year wedding anniversary. The service was ok but the food was SO bad."
• "Service: the service was poor to say the least but I'm not going to slate the staff because this isn't the first time the lack of staff has affected the customer experience."
• "Ambience is lacking of a steakhouse and service could be better."
• "Missing items from order, so phoned up and girl on other end said she'll talk to manager and phone back."
• "The service is TERRIBLE. My burger came cold, they overcharged one of the people I was with and then refused to compensate them."