The Britannia Reviews Summary

Atmosphere & Ambiance

Pros:

• "Pub is cosy and comfortable, relaxed atmosphere."
• "Everyone was so friendly."
• "Books & games are available to while away the time."
• "Lovely back garden which is undercover."
• "Nice atmosphere, very homely. Dogs welcome."
• "This is the best pub in Guildford, fantastic atmosphere in the winter inside with an open fire and excellent pub food and outside in the summer it catches the evening sun."
• "Beautiful place, lovely atmosphere and decor."

Cons:

• "An unannounced guest - failing to make any basic introductions and displaying the manners of a badly trained gorilla – approached our party."
• "Whilst happily enjoying our overpriced, mediocre drinks in the uninspired environment that The Britannia is."
• "Ambiance ....bland but serviceable."
• "The pub was very noisy but not rowdy, which unfortunately upset our autistic son."
• "Bizarre and embarrassing. Not a pub I will readily visit again despite having been in regularly over the last 3 years."
• "The atmosphere as soon as you walked in was warm and friendly."

Service

Pros:

• "The staff here have always been top notch, friendly and welcoming which makes all the difference."
• "Staff are all friendly and efficient."
• "The staff were run off their feet, but they still managed to give us a great service."
• "The service is fantastic and so is the food."
• "The staff were happy and helpful."
• "Staff however were polite and courteous."
• "The staff wear cool and chatty, and the drinks were spot on every time."

Cons:

• "Waited ages to be served. Staff seemed incapable of keeping track of who was next."
• "Arrived at 6.20pm this evening, stone cold sober and reasonably dressed whilst the pub was only moderately busy. Whilst already at the bar the doorman came up and said we had to leave because the manager has told him they were too busy to take more customers."
• "I kept getting overlooked at the bar on my first attempt."
• "The service is very friendly although occasionally a bit haphazard."
• "The lady who was serving me very rudely made it clear that I was not welcome if my dog made the noise again."
• "I only popped in for a coke but waited ages to be served... Expensive and better pubs close by."

Food Quality

Pros:

• "Food was good - decent black and blue burger."
• "The pulled pork was delicious, excellent atmosphere and I enjoyed my time there, thank you! Compliments all round! 10/10."
• "Good food, can recommend the salt & pepper squid and the steak and ale pie."
• "Food excellent for a Sunday roast."
• "This crispy chicken burger is very tasty! With BBQ source and some salad inside taste really great!"
• "Delicious fish and chips I think this is the best fish and chips I've ever had in my life."
• "Food very good too with lightning service."

Cons:

• "Squid was overcooked and rubbery."
• "I ate here with my wife yesterday and was very sick afterwards."
• "Had the roast beef which was over cooked 2 small new potatoes very poor roast."
• "Has our Christmas meal here for 22 of us, could not be any more disappointed than we were, food was awful, some still frozen."
• "They were thoroughly overcooked and the pork looks like some rashes of bacon or something."
• "Food was okay but too expensive for what it is."
• "The chips were cold."

Dog-Friendly

Pros:

• "Many pubs these days are dog friendly but the Britannia takes it to another level by providing beds and towels."
• "Great for dogs and staff are really welcoming! A+ "
• "I noticed a huge pile of different sized dog beds, so clearly a dog friendly pub."
• "They allow dogs and go as far as to provide dog beds and treats which is cool."
• "It's so cool to see they allowed dogs inside and they provides lots of dog beds as well for use while at the pub."
• "Incredibly dog friendly. Bartender gave us a bowl of water and jar of cookies."
• "This is the most dog friendly pub I have ever been too- and I've been to a LOT! There are dog beds for your 4 legged friends to relax in."

Cons:

• "The lady who was serving me very rudely made it clear that I was not welcome if my dog made the noise again."

Value for Money

Pros:

• "Though it's not too expensive."
• "There's a great range of beers and wines and decent slightly-fancy pub food at reasonable prices."
• "Incredibly well priced nice pub conveniently located on the right side of Guildford behind old Debenhams."
• "Good food and affordable prices."
• "Food was excellent and worth the price."

Cons:

• "Whilst happily enjoying our overpriced, mediocre drinks in the uninspired environment that The Britannia is."
• "Food was okay but too expensive for what it is."
• "Would score them 5 stars but you have to take price into account and it's Surrey prices I'm afraid 🤷‍♂️ Expensive!"
• "I only popped in for a coke but waited ages to be served... Expensive and better pubs close by."
• "Very over priced for food that is almost as bad as a Weatherspoon's."