Smugglers Retreat Table Table Reviews Summary

Service

Pros:

• "The staff were friendly and polite."
• "Our lovely waitress Lauren W made this a perfect evening."
• "Our waiter was brilliant throughout our stay and although the place was busy he made feel at home and welcome."
• "Really accommodating team, member of staff named James went above and beyond again."
• "Staff friendly but only one waiter on duty but he was very good and attentive."
• "Severs were attentive."
• "The staff were very friendly and welcoming throughout the evening."

Cons:

• "Breakfast service... the problem was the waitress."
• "Bar staff were hopeless and just looked at us like 'what do you want'."
• "Then the waitress disappeared and only one lady seemed to be doing everything."
• "Service problem wait for an hour for table."
• "Woman on the food counter very rude to customers."
• "Waited to be seated as staff busy chatting, eventually had mediocre meal and wanted to order pudding but staff busy chatting so didn’t come to table."
• "Waitress more interested in talking to bar maid then serving."

Food Quality

Pros:

• "The food has been fantastic today."
• "Great food doesn't have to be huge and it simply means you have room for any one of their Amazing desserts."
• "Good tasty food and at a good price."
• "The food was delicious (I had the fish and chips)."
• "Food was lovely. Kids got to choose what they wanted as it's a buffet so less food gets wasted."
• "The food was superb. Our desserts deserve a special mention, we both had the Vegan Black Forest Sundae, an absolute winner!"
• "The food was excellent."

Cons:

• "Really poor food and service here today."
• "The food was slow and it had clearly been left out as it was barely warm when it finally arrived."
• "Food which was very sub standard, uninspiring and not worthy of a second visit."
• "The food was okay but could have been hotter."
• "The food was not very nice, dry, cooked, I assume left a while before being brought out and it was very pricey!"
• "Some of which had quite obviously been reheated in the microwave as it had gone hard."
• "The food was shocking and the portions were like kids portions."

Value for Money

Pros:

• "Convenient for people with a budget as well as reasonable on prices and they also do a variety of discounts quite often."
• "On our latest visit we managed to eat early and grab the meal deal at £8.99 for two mains."
• "For the price it's good value for money, all had pud and drink for under £45."
• "Two mains for £8.99 is a winner for me."
• "Pricing is reasonable."
• "The food was excellent value for money and we will definitely be back."
• "Really good value for money."

Cons:

• "Nearly £15 to have this served to me."
• "The absolute disrespect and the lack of care; will not be coming back."
• "Soft drinks overpriced."
• "Kids meals were pizza which also seemed microwaved."
• "A bit pricey on the menu and drinks side."
• "4 sodas cost £10-80."
• "It was very pricey!"

Ambiance

Pros:

• "A great, family friendly environment with kind and speedy service."
• "The atmosphere family friendly and relaxed."
• "A nice Table Table restaurant / bar with plenty of seating available."
• "Lovely atmosphere and a nice quiet table."
• "It's a nice setting inside, cozy."
• "The premises are quite new and the decor is good creating a nice cosy atmosphere."
• "Smugglers retreat has a pool table with low-level music in the background."

Cons:

• "Dead plants in floor pots and hanging baskets welcome you in the entrance."
• "The whole place was cold, heating needs to be turn up."
• "Exterior of this place is shocking. Lot of work needed to bring it up to an average level."
• "Shame the Inn itself is a depressing setting."
• "Toilet doors that would not lock and sticky floors."
• "Always running out of stuff drilling and hammering repair work being done during lunch."
• "We were sat opposite the door to the kitchen and every time it opened all we could see and hear were the chefs messing about."