Cakes Sussex Reviews Summary

Cake Quality and Taste

Pros:

• "Cake tasted amazing, we had raspberry and white chocolate and passionfruit coconut for the different tiers of our wedding cake."
• "Everyone said it was the nicest cake they had ever eaten."
• "The cake was cooked to perfection and was delicious."
• "Most of all, the actual cake was delicious."
• "The cakes tasted amazing."
• "Rose made the most delicious elderflower and lemon too cake for our wedding donut tower … it tasted incredible, not a crumb left and everyone was asking for the recipe!"
• "The sponge with 'Fresh raspberries with Belgium chocolate' was divine."

Cons:

• "The only thing that I would suggest to this shop, is rethink your window display."

Design and Presentation

Pros:

• "Rose made our wedding cake it looked absolutely beautiful."
• "She produced an absolutely stunning (and fantastically delicious) wedding cake."
• "The Cockapoo cake topper, flowers, colour, everything was perfect."
• "It was honestly the most beautifully decorated cake that our guests and my husband and I have ever seen."
• "Creates the most wonderful looking and tasting naked wedding cake."
• "The detail was fantastic."
• "With the most wonderful attention to detail, including a westie made of icing."

Cons:

• "The only thing that I would suggest to this shop, is rethink your window display."

Customer Service

Pros:

• "I would have no hesitation in recommending Rose and her team to my friends and family and would definitely not hesitate to make future orders."
• "Communication throughout was outstanding. Amazing service and very friendly lady."
• "Great communication with Rose throughout."
• "The service we received from Cakes Sussex was superb - Highly professional, prompt communication and fast delivery."
• "Rose herself was very helpful and communicative and so easy to deal with on the day."
• "Ms Rose is always available even within tight timelines, she’s flexible, delivers on time and very personable - even as we’ve never met and only transact on WhatsApp."
• "I even got help with the cakes to the car."

Cons:

• "The only thing that I would suggest to this shop, is rethink your window display."

Special Requests and Dietary Needs

Pros:

• "Rose has been really understanding of our needs and theme."
• "I love the fact that Rose specialises in special dietary requirements such as Gluten and Wheat free cakes."
• "If it had been a normal menu it would have been fantastic in its own right, but the fact the EVERYTHING! Was gluten free made it even more amazing."
• "Rose was wonderful & Even made me my own wedding cake so it was completely GF as I have coeliacs disease."
• "They did exactly what I asked."
• "Rose bravely took on the challenge of a dachshund style cake and my wife absolutely loved it."
• "Rose made us a fantastic cake for our wedding day. Not only was it delicious and beautiful, but the top tier was vegan too!"

Cons:

• "The only thing that I would suggest to this shop, is rethink your window display."