Address: Tattenham Corner Rd, Epsom, KT18 5LQ, United Kingdom
Phone: +441372726311
Rating: 4.5
based on 181 reviews.
Accessibility
Pros:
"Parking was clearly signposted and right by the main entrance to our own private enclosure."
"Very easy to get to by train, with buses to take race goers to/from the course, so no long walk on uneven paths in heels!"
"There was ample parking and plenty of staff and security to make the night run smoothly."
"Parking is free, best experience of his life x"
"Anyone can gain free access to the course and the inside of the racetrack."
"They have lift for the needed one, good view from balcony."
"It was easy to access for my mother who has mobility issues."
Cons:
"I have difficulty walking and I did not appreciate the new entrances. I was based in the old Derby stables and had to walk considerably further to get in with great discomfort."
"Good for walking but a bit bumpy (we have been there with a wheelchair)."
"Staff need training for disabled customers and the venue needs to better accommodate them - including pregnant, elderly and differently abled race goers."
"NO PROPER PAVEMENTS FOR DISABLED WHEELCHAIRS / MOBILITY SCOOTERS NO SECURITY ON 'DISABLED PLATFORM TO LEAVE SPACE FREE FOR DISABLED."
"Refused entry to disabled viewing platform- even with proof of disability."
"When to the car boot sale they held, it was on the hard standing area but it was on a slope so hard to walk around if you have a push chair, wheelchair or even problems walking on slopes x."
"But marred by a complete failure to control entry into the venue, we qued as told but hundreds of people just entered via the steps and were let in, noone controlling."
Value for Money
Pros:
"Believe for the cost of 3 adults and 4 kids (£45) excellent value."
"Attended the final fixture of the season this year, where the Entrance fee of £15 was good value, for a very enjoyable days racing."
"We got our tickets on Wowcher £11 per adult. Child free. It said we can take a picnic. But security told us that meant a sandwich only and refused us entry."
"Excellent Family Fun Day in August, lots to keep the kids entertained, whilst the adults can take their chances with the bookmakers."
"Food and drinks are very expensive, better to get a jug of Pimm's rather than a glass and the pizza is good in taste and portion."
"Really enjoyed the food and its quite reasonable."
"The staff were very helpful and polite and food and drink was a reasonable price."
Cons:
"Food and drink costs totally over the top. 8 pounds for 2 sticks of candy floss!!"
"Food and drinks are a bit pricey but this is to be expected if I'm honest."
"Only problem is £7 a pint and £5 for a kids ice cream makes for an expensive or miserable day!"
"The only thing is in the main bar it costs £47 for a bottle of prosecco but outside its £38."
"The only criticism was the cost of food and drink which was extortionate for what it was."
"Some of the vendors run out of food too quickly."
"To only have one bar in the area, which ran out of beer and on one of the hottest days of the year, ran out of water is quite poor."
Event Organization
Pros:
"Attending the racecourse facilities for covid 19 jab. All very good and well organized in the GP Hub. Done in 5 minutes."
"Attended an evening of boxing that was very well organised."
"Attended for first Vaccination. Incredibly well organised and many remarkable people contributing to this vital event."
"Organisation was spot on. Security was first class."
"It was a very well organised and slick operation, from the marshals directing traffic efficiently in the car park, to the well-oiled machine inside."
"Had my first covid 19 vaccine here yesterday, was very impressed with the organisation on site from driving into the site to the experience inside and the care and attention given by everyone."
"Went to have Covid vaccine inoculation. Very well organised, in and out in 40 mins."
Cons:
"But marred by a complete failure to control entry into the venue, we qued as told but hundreds of people just entered via the steps and were let in, noone controlling."
"The event management company who handled the particular event are very rude to the audience and their staff."
"Quality of service at the bars was very poor creating large unnecessary queues."
"The attendants in charge of the child games kept moaning about queuing or telling children to get off after 5 mins but there was no queuing system."
"A ton of drunk teenagers, understaffed event, fights, ambulance, police: a totally shameful event."
"Avoid this place at all cost if you are planning to have a wedding or birthday party at this venue."
"Avoid booking any parties at this place at all cost. The event manager Herjith is an arrogant, greedy, rude, con artist."
Facilities and Amenities
Pros:
"The arena was very spacious and getting a drink was really easy."
"Also have some nice little concerts and events here in addition to the horse racing."
"Excellent food and service."
"The well-maintained facilities and amenities provided a comfortable experience."
"The VIP area was very special, seating was comfortable in the Marquee and the staff were friendly."
"The grounds are well kept, as suitable for a premier racecourse."
"The racecourse structure itself is massive and very well equipped and the staff is exceptionally nice and friendly."
Cons:
"Cloakroom was slow until they put someone else on."
"Some of the toilets were blocked and by mid afternoon were disgusting!"
"But the loos .there was only one and half way through the day the pans were overflowing."
"The staff removed glasses with drinks in belonging to people on the dance floor all the time."
"The music wasn't that good, what happened to Motown, disco, Take That??? Just a single Michael Jackson, a mashup of ABBA and a couple from Grease in the whole evening."
"Del was extremely unprofessional to clients and guests at the event."
"Good for a dog walk but watch out for the overly zealous, power crazed Race Course Rangers."