Burger King Reviews Summary

Service

Pros:

• "These guys were busy .. but they were smiling .. polite ... didn't rush me .. and the food was the best."
• "Very happy with the Bexleyheath branch of Burger King food and service-wise, but I just wish they would do something about managing the queues."
• "All served quickly by happy members of stuff."
• "Fast, polite service."
• "Siuated conveniently near the entrance to the mall."
• "When i arrived the queue was quite long only 2 girls serving at the counter but they were quite fast."
• "Another great lunch at Burger King Bexleyheath today."

Cons:

• "Always understaffed and dirty, tables and floor are nearly always covered in food and never wiped down"
• "Shocking service, duty manager nowhere!"
• "Ten minute wait to be served even tho I was second in the que"
• "V bad customer service with manager rowing with female customer"
• "The staff were rude and not didn’t care at all and the guy kept coughing into his hand and serving food with it."
• "Terrible Branch, always a struggle to make an order, the website is not updated with the working hours, many times I went in and I couldn’t make an order because you can’t order there but only online, online is also rubbish, staff is very rude."
• "The service is awful, and this lady in particular, she appeared to be a senior manager, wears glasses seems to be from South Asia, long black hair tied up in a bun, she is so unexplainably rude."

Food Quality

Pros:

• "The Argentinian and Memphis BBQ burgers were EXCELLENT!"
• "Very tasty food and a pleasant stay whilst here - good restaurant outlet for a quick bite."
• "I had an incredibly tasty, juicy double whopper with a portion of delicious french fries."
• "Great food, nice lattes."
• "The food was nice and hot and seemed fresh."
• "Perfect start of the day. Cheesy Double Bbq Stacker and a portion of hash browns crispy on the outside and meaty on the inside."
• "Food was excellent which was ordered from the breakfast menu... and was excellent value."

Cons:

• "Burger King is a lot dearer than McDonald's"
• "Now its fish fingers in a stale burger bun.... absolute garbage...."
• "Food cold and tastes awful worst 2 mouthfuls of food I've ever eaten"
• "food was just lukewarm and not great."
• "Food was cold, ordered a kids veggie burger meal the veggie burger was literally rock solid."
• "the gherkin in our whopper looked passed its sell by date"
• "The food burns."

Cleanliness & Hygiene

Pros:

• "Warm and clean."
• "Hygiene and cleasiness always important in 'ALL' of the hospitality and food industry."
• "It has nice staff and the toilets aren't like the typical dirty fast food toilets, they're quite clean and spacious."
• "Love burger king and this place is extremely accessible and usually very clean."

Cons:

• "Restaurant itself is not the nicest of places, never looks clean."
• "Disgusting smoke being vented into the shopping centre and high street."
• "Bexleyheath BK.it,s dirty staff are dirty they nails are dirty floors are dirty counter is dirty toilets are dirty"
• "The IT deserves a 1 star hygiene rating."
• "Literally awful, I went in there and all the tables and chairs and the floors were filthy, trays and cups everywhere."
• "Dirty water leaking onto pavement from their yard."
• "I used the bathroom here just after 4 o'clock. Wow worst I've ever seen."

Accessibility

Pros:

• "Good access for the disabled on entry and exit, and well positioned at the main entrance of Bexleyheath shopping Mall."
• "Nice fast food restaurant inside the Shopping centre Would benefit from some refurbs as all looks dated and old Plenty of disabled parking spaces in front and good ramp for access."
• "Siuated conveniently near the entrance to the mall."

Cons:

• "Did not notice any Disabled toilets either."
• "Toilets were out of order at the time of visit at this branch - the Mall Bexleyheath?"
• "I don't understand why Google says it's open until 9:00 pm and when you go at 5:30 pm it's already closed."