"Excellent, seafood spicy ramen is fantastic and the dynamite rolls really accompany the flavour."
"The food was impeccable and absolutely delicious."
"Chicken Katsu had the authentic taste."
"The sushi they have is pretty good."
"The food is always fresh and great quality."
"The sushi and sashimi exceeded expectations.... very fresh."
"Despite the prices, the food quality and taste was incredible! The meals are fresh and well-balanced, so perfectly adapted for a traveller stomach."
Cons:
"The food is not even worth one star."
"Their sushi doesn't even look fresh."
"The food was so horrible. The rice felt a bit uncooked and tasted sour like it has been there for weeks."
"Worst sushi i have ever had, not only the worst also the most over priced .....pure garbage."
"The preparation was so dry and loose that the makis all fell apart when trying to eat them."
"The ramen noddles were jelly-like and not chewy at all."
"The food was bland."
Service
Pros:
"The service here, after dozens and dozens of visits, is always faultless."
"Sara happily greeted me. And made me feel at ease with ordering and the whole process."
"Sara my waitress was extremely friendly curtious and efficient."
"Great food, and great service from all of the staff, specially today from Sara, whose excellent customer service was noticed by everyone around."
"Server, Natalia, gave excellent service. She was very quick, responsive, and attentive."
"Efficient and friendly service."
"The staff are super attentive, polite and quick."
Cons:
"A TOTAL WASTE OF TIME AND MONEY AND PEACE OF MIND."
"Service was extremely poor… only one other table was taken so was quiet, but tables hadn't been cleared, we didn't even get served chopsticks and soya bowls."
"Honestly the most awful experience - bad food, even worse service. Avoid."
"Very poor service, arrived at around 7:55, there’s no seat available."
"Good food. Service was abysmal. Stood waiting for a table for 10 minutes being ignored while one guy cleared away plates."
"The blond lady (look like a manager) was got attitude and so rude."
"And the staffs weren't serving customers but only preparing to go home around 19:20."
Price and Value
Pros:
"I’ve eaten here everytime I had a layover or flight leaving from T3 and the food is really good + it’s not too expensive."
"I found the same drink I ordered through the app for €1 cheaper."
"Since all airport food is inherently expensive, sushi can even be a reasonably priced option."
"Reasonable prices for airport dining."
"Finally, all-in-all, was fairly reasonably priced."
Cons:
"You'll have to spend a lot of get full from them."
"Not much variety and moreover it is no worth the price for this the quality."
"3 stars because of overpriced."
"The price was £2-3 higher than what’s stated in the menu."
"If you are very hungry be careful as the bill can quickly become quite expensive."
"Would put zero if I could as the portion size has shrank, prices went up."
"I'm pretty sure I was conned. The food was mediocre at best; I got what I thought would be about £23 worth of food... She told me it was £55."
Ordering System
Pros:
"Ordering through QR is convenient."
Cons:
"You can see older people struggling with the website to order a drink."
"The ordering system is just impractical."
"The staff could not guide how to order properly thru app."
"You have to pay online any time you order with no way to build up a tab."
"You need to scan a code, download an app, confirm your email, order the drink pay for it using the app."
"Usually love Yo but an utter pain to order: 1. Sign into WiFi 2. Sign up to WiFi 3. Order online from menu 4. Asked to sign up to Yo 5. Input manually credit card info 6. Give up on the process."
"Yo sushi has implemented an order on the app which was duplicating orders in error and not even working properly."