Kalbi Korean BBQ Reviews Summary

Service

Pros:

• "Service was amazing the Lady that took care of us also helped out on showing us how to use the grill and served my friend and I."
• "We reserved a table for 6 and was welcomed and seated by the wonderful Fatima."
• "The staff were amazing, attentive but not overbearing."
• "The waitress was really attentive and made sure we understood how to use the bbq."
• "Service is good and the waiters are helpful and attentive."
• "Our waitress advised us how to cook the meats too."
• "The staff was attentive, jovial and really really nice."

Cons:

• "Some of the staff were nice but others were very rude for no reason."
• "The service was terrible, rude and unprofessional."
• "The staff were rude and did not explain what to do and which meat is which."
• "Staff were great but service to get the food was slow, maybe the tactics to limit food in the 90mins all you can eat."
• "The 10% compulsory service charge is shocking considering that the quality of the meat wasn’t all that great."
• "The service was mediocre at best."
• "Very poor customer service, understandable we came late but clearing up the table while we haven’t finished eating is very disrespectful."

Food Quality

Pros:

• "Good food and good Kpop."
• "Amazing value for money, with good quality and really tasty ingredients."
• "The side dishes are much better than the meat."
• "The food is amazing and you have such a vast variety to eat from in the buffet and delicious sides too!"
• "The spicy chicken and pork bulgogi were very tender and the pork belly was not too fatty, something I really appreciated."
• "The bbq meat was really nice and the japchae and chicken side dishes were really tasty would recommend!"
• "Great value for money, there was more than enough food."

Cons:

• "The meat quality was atrocious; the fried rice was bland! The fried chicken tasted nothing like Korean Fried chicken."
• "The 'kimchi' was just shredded cabbage with some chili paste and not authentic at all."
• "The rib eye was so bland and the beef bulgolgi didn’t really taste like bulgolgi."
• "The name of this restaurant is misleading, not enough options on their menu to be called 'Korean BBQ buffet'."
• "This is just not authentic Korean barbecue."
• "The food was good but too expensive and not worth it."
• "The food was nasty, nothing on the menu was good."

Cleanliness & Atmosphere

Pros:

• "The toilets are really clean and a nice place to take pictures."
• "It has a really chilled and homely atmosphere."
• "Really enjoyed the atmosphere, and the freedom to cook my meat the way I want it."
• "Lovely atmosphere!!"
• "The restaurant is clean with quite a lot of space."
• "The restaurant itself was nice and clean."
• "The environment is nice and the staff is friendly."

Cons:

• "Cleanliness isn't great either, the table we were sitting at had food splattered up the wall."
• "The restaurant was dirty. Sticky."
• "Place was cramped and full of smoke."
• "The place was not the cleanest with stains on our table."
• "Restaurant is a bit dark in theme though I liked it."
• "The door to the restaurant was left open, we all felt cold."
• "The restaurant was a bit shabby, the gents toilet was really pretty dirty."