The Royal Oak Reviews Summary

Food Quality

Pros:

• "The meat was beautifully cooked, with lovely home made gravy."
• "Perfect roast potatoes, large succulent boiled, fluffy Yorkshire puddings, and a homemade cheesecake dessert that was delicious."
• "The carvery Sunday lunch was delicious! The meats were very tender and tasty and there was a great choice of 14 vegetables."
• "The meat melted in your mouth all the vegetables very good."
• "Food is the best I have ever had from a pub."
• "The food was amazing, large portions, containing quality ingredients."
• "The food was amazing! Hot and tasty. Served on piping hot plates."

Cons:

• "The food was OK, massively overpriced and no one new what was going on."
• "The food was left unattended with no covers in extreme heat."
• "Some on the table asked for vegetarian options and just couldn't finish them because of the bland mushy taste."
• "The food was plentiful to be honest but largely tasteless and the thin gravy didn’t help."
• "Food was pretty average, our turkey was still pink it could have flown off the plate."
• "The Yorkshire puddings I have to say aren't the best, we've been several times now at all different times but they aren't the best sadly."
• "The puff pastry topping was inedible, looked raw and doughy."

Service

Pros:

• "The staff are always helpful and courteous."
• "The service was great, very friendly."
• "We went for a family meal, group of 10 & staff looked after us very well."
• "Staff coped amazingly."
• "The Waiting staff were very friendly."
• "Staff were really friendly and the service was satisfactory."
• "The staff was very friendly and helpful."

Cons:

• "Service was slow and got given the bill then had to wait an extra 20 minutes for the card machine."
• "Staff not interested in the least with customers."
• "Sometimes the staff are quite unwelcoming."
• "Poor service waited an hour and still hadn't received food."
• "We got several different servers coming to our table asking us the same questions (no coordination)."
• "Getting the attention of a single member of staff to order desert was very hard."
• "The service was poor to say the least it was nearly 8 o'clock before we went for carvery."

Value

Pros:

• "Prices very reasonable."
• "The food price was excellent, two courses for £13.95 (June 22)."
• "Prices reasonable and will come again."
• "Prices are very reasonable."
• "Absolutely fantastic value and great food."
• "Price very reasonable in my opinion for a top notch Carvery."
• "Quality of the meat and the amount of different vegetables available was unbelievable for the price!"

Cons:

• "Oh my goodness £70 per person for Christmas day we paid."
• "Drinks are very pricey though - over £7 for a small O.J and a Pepsi."
• "Food good but drinks extortionate price."
• "It was £25 for two of us which £4 of that was for a half a small glass of apple juice which in my book, is a bit of joke."
• "Massively over priced."

Ambiance & Facilities

Pros:

• "Lovely food good prices and a lovely atmosphere."
• "The inner interrior and outer exterior were quite modern with styles that throw back to the old time."
• "Lovely seating area outside with a bouncy castle for the children."
• "Lovely pub with really pleasant views."
• "Very cozy, and warm carvery establishment set in a stunning landscape."
• "Delightful ambience and friendly staff in a pub full of character in the Worcestershire countryside."
• "The outside area was extremely well presented."