wagamama cambridge Reviews Summary

Food Quality

Pros:

• "Delicious quality food."
• "Really good vegan and asian experience!! The food was just delicious."
• "Food is amazing and plenty of vegetarian and vegan friendly options."
• "The food was fantastic and service was very friendly."
• "The food was lovely! I had the Katsu Curry and the rice was the softest thing!"
• "Delicious food and great service."
• "The food was very tasty in decent portions."

Cons:

• "The noodles tasted like wallpaper paste and the service was lame."
• "I’ve had more flavorful instant ramen."
• "The gyoza was mediocre at best, and the katsu with curry was a letdown."
• "The food, while not tasteless, is not at all comparable to good Japanese food."
• "The Pho was so incredibly bland, I've never been so disappointed about noodles in my life!"
• "The food is not nice, and it is also pricey. It does not resemble Asian food."
• "The quality and taste of foods were horrible honestly."

Service

Pros:

• "The waiter was very lovely about it and apologetic and although my partner and I didn’t get the food we intended to, it was still an enjoyable experience thanks to the waiter’s amiable personality."
• "The service was exceptional and the staff so polite,everything was served super quick!"
• "The staff were still very attentive and professional."
• "Fabulous service even though super busy."
• "The staff are really fun and friendly."
• "Really friendly staff and excellent service."
• "Staff are very nice and friendly."

Cons:

• "We visited Friday night and had to leave as it was soo busy (after 20mins our order hadn't been taken)."
• "Lack of proper management. Slow."
• "Long wait for food (including nearly hour an hour to be seated), dishes came out of the kitchen at different times and food was cooked different amounts including pork meat."
• "After being seated we were ignored by 3 members of staff who walked past several times and did not even acknowledge us."
• "Poor service to boot."
• "Service focused on online orders/takeaway."
• "Service was seriously appalling."

Ambience

Pros:

• "Wagamamas is a beautiful restaurant the food is delicious if you are willing to spend a bit of money."
• "It was nice.. Food came relatively quick and the place wasn't too loud."
• "The place looks like a social lunchroom."
• "Friendly staff, beautifully clean restaurant."
• "The restaurant is big and has a beautiful interior design."
• "Nice cosy but open plan atmosphere."
• "The atmosphere is upbeat and vibrant, so not ideal for an evening of quiet conversation but for dining out with friends, family or a less subdued date it works well."

Cons:

• "It's pretty much guaranteed that you'll be sat next to strangers."
• "The restaurant is essentially laid out like a large canteen."
• "I wouldn't recommend it for romantic dinners since it looks like Ikea canteen and is intended to be more for groups of colleagues friends and families."
• "Looked a bit scruffy in the dining area."
• "The air condition was turned up and the place was freezing, when it was already cold and rainy outside (12° C)."
• "The acoustics aren't great either."
• "It can get a bit too noisy sometimes, so I would not have a serious meeting/conversation there."