Address: 90 Tottenham Ln, London, N8 7EE, United Kingdom
Phone: +442083417157
Rating: 4.7
based on 118 reviews.
Staff Professionalism
Pros:
"Janet was very professional, kind and helped me choose a style that would work for me."
"Rosella was incredible and made me feel so comfortable and happy!"
"Amazed by Sara! She really ticks all the boxes. The place is new and clean, she is very professional."
"Janet is so kind, and professional she made me feel so welcomed in her salon, I felt like I could ask her anything!"
"The staff is really friendly and welcoming."
"All the other staff are very friendly and welcoming."
"The staff were incredibly warm and welcoming and did their utmost to accommodate my busy schedule."
Cons:
"After 30 mins, I asked how much longer it would be and whether I should reschedule my haircut. The stylist became very argumentative..."
"No apology or attempt to retain my business... I have paid for a service yet I'm expecting to contact Groupon."
"The worst customer service I have ever had! I just asked them to send me some photos of their extension job... and they replied: Okay, sorry I can’t help."
"Rude on an unecessary level... 'I'm not impressed with you and we won't be doing your hair in the future'."
"Half hour drive, arrived early for an appointment that I'd booked and paid for online. Kept waiting for over an hour before they decided that the therapist wasn't going to turn up - complete waste of an afternoon."
"WARNING: STAY AWAY FROM THIS PLACE. She SCOLDED my sister over the phone when we had to cancel our joint appointment because of an emergency."
"I think this is like Russian Roulette in that you never know whether you'll get good or bad service here so use at your own peril..."
Salon Atmosphere
Pros:
"An Absolutely beautiful & wonderful salon. Lovely staff - very peaceful and relaxing atmosphere."
"Loved the interior design of the salon and friendly staff."
"The ambience is tasteful, welcoming and friendly and the service professional."
"This is the best customer service I have ever had anywhere, every single person in the hairdressers where friendly, polite and professional."
"The environment and the overall ambience is very relaxing and welcoming."
"Being able to make an appointment online was so convenient and I love the fact that their hair products are vegan."
"Everyone is lovely and attentive as soon as you walk in and it's very reasonably priced."
Cons:
"I was told that someone else was in the room and I would need to wait 20 mins.. no apology was given and I was not offered any drinks while I waited."
"However at the end I have paid more than I was expecting 121£ instead of 85£ plus as a first time visitor 20% didn't applied as they say on their website!"
"Janet drying my hair after keratin treatment, again scalp burns due to the scorching heat of the dryer with only two settings with the addition of hair being yanked and pulled..."
Quality of Service
Pros:
"I walked into this salon with long, thick, damaged, brittle, flakey hair and left with an absolutely beautiful, stylish and modern haircut that I adore."
"I love my new hair, and I can honestly say it’s the first time I’m leaving a salon 100% satisfied!"
"The biggest thanks to Janet, Gee and the team for doing my extensions! I've never had them before so wasn't sure how they would turn out but they look great."
"Amazing service. The best haircut I've ever had. Restyling my hair by Tony who had the patience to cut my hair for an hour to the smallest detail."
"I can't begin to describe how much I enjoyed my visit and the outcome coming from this hidden jewel hair salon!"
"I always leave very happy with my hair styles. 🥰🥰"
"I'm happy to say that my hair not only looked fab when leaving the salon, but also after a wash at home, remaining easy to style."
Cons:
"So it's taken me a while to write this review as I generally don't like to write negative reviews however, I feel I need to for this, below are a list of issues encountered."
"I feel the negative reviews on here are quite valid as this place can be very hit and miss."
"Having been told by several hairdressers in Stamford hill that they couldn't do my daughter's hair because it was too 'Afro' we found the lovely Hairbar in crouch end."
Value for Money
Pros:
"A great hairdressing experience from a local business at good prices."
"The price was very reasonable especially as I had made a faux pas over the initial appointment."
"Great value for money with a 20% new client discount."
"The Hair Bar provides that rare combination of: consistently high quality hairdressing, wonderful hairdressers who really, genuinely care about you and your hair, and a surprisingly reasonable price."
"Definitely great value for money."
"Excellent value for money and definitely the best hairdresser I've ever been to!"
"Simple and affordable hair salon. Works great for quick haircuts, and, open on Sundays!!!! Stuff is welcoming, attentive and friendly."
Cons:
"Anyways she took £10 as this is what was agreed and what the fine print states."