Seafish Restaurant Reviews Summary

Service

Pros:

• "Service was great I'll definitely be visiting again."
• "Lovely service and we were very impressed with the comfortable restaurant and bar area."
• "Staff very friendly and not intrusive."
• "Nice venue, diverse menu, friendly staff, good food served promptly."
• "Staff were polite and friendly."
• "Staff always welcoming and friendly."
• "The table service is quick, the staff are very welcoming and professional."

Cons:

• "We had to wait awhile to get someone's attention to ask for the bill."
• "Possibly the worst lunchtime service I've seen in any takeaway or restaurant ever."
• "The service was slow and terrible."
• "Although there were lots of staff on duty it took nearly 40 minutes for our food to arrive."
• "The service was atrocious as people were queueing out the door and the staff members couldn’t even be bothered to address anybody."
• "The service has got worse."
• "Service was substandard."

Food Quality

Pros:

• "A fantastic friendly place with good quality food."
• "It's delicious, fresh and service is quick."
• "Recommend the Haddock very nice well cooked."
• "Lovely freshly cooked fish dishes."
• "Great quality Fish n Chips."
• "Ordered fish and chips tonight, absolutely beautiful well worth the money, best I've had for a long time all cooked fresh."
• "Actually tastes like fish and chips from the seaside, close your eyes eat and you feel like your eating seaside fish and chips."

Cons:

• "The chips were dry, the fishcake had so much salt in it I couldn't eat it."
• "The chips were still raw and crunchy, the fish raw in places, a revolting skin still left on the fish and the fish was smelly like it was either going off or had gone off."
• "The food was over cooked and the gravy was lumpy and tasteless."
• "The side salad contained no lettuce, tomato or cucumber but a few shavings of something that wouldn't fill an ant."
• "The chips we like they had been re-heated and everything tasted of the oil they were fried in."
• "Chips were hard and fish batter was soft and stuck to the grease proof paper."
• "Cod was full of grey meat and slimey. Batter was soggy dripping with fat."

Management and Staff

Pros:

• "Friendly staff, good food and reasonable prices."
• "Love the take away part, it's always fresh and served with efficiency, we are regular visitors."
• "Staff are very helpful with customers queries about the menu."
• "Many thanks to the lovely lady for 5 star customer service!"
• "Brilliant service, much appreciated!"
• "Excellent fish and chips, chips are cooked to perfection, fish is succulent and has flavour."
• "They really looked after us and the food was lovely."

Cons:

• "We have eaten takeaways loads from Seafish, but these days about 50% of the online ordering doesn't work - but charged us all the same."
• "Visited the takeaway for the first time today... the staff were as miserable as sin."
• "They were understaffed and the staff they did have on were very young."
• "The customer service was very poor on 2 occasions when I tried to get my order rectified."
• "The young lad on the end of the phone couldn't have given less of a damn."
• "The service was rubbish, I got home with my takeaway to find things missing."
• "The customer service is appalling."

Value and Pricing

Pros:

• "All this for just £8.99!"
• "Food is of good quality and reasonably priced."
• "Reasonably priced for what's had."
• "Great chip shop at good prices, takeaway just as enjoyable as dining in."

Cons:

• "Even though a little overpriced compared to other chippies."
• "shockingly expensive for the tiny portions you receive."
• "I couldn't believe how expensive it was considering the food wasn't that nice."
• "The food is overpriced."
• "Prices higher then 3 months ago keep creeping up & up will not be going anymore."
• "Totally disappointed with the fish and chips for the second time."
• "Avoid!!"

Facilities and Cleanliness

Pros:

• "Lovely clean restaurant and facilities."
• "Very clean, bright and airy restaurant."
• "Clean and modern interior for both the takeaway and restaurant."
• "The dining area is nicely decorated."

Cons:

• "Their car park needs attention as I fell and almost broke my ankle on a pot hole."
• "The playground also looks like it hasn't been cleaned in months."
• "Seating absolutely filthy."
• "The play area is also very broken, having creaky swings and the slide has gone."