Address: Potters Walk, Basingstoke, RG21 7BB, United Kingdom
Phone: +441256854800
Rating: 3.8
based on 140 reviews.
Cleanliness
Pros:
"The floor carpet was clean. Coffee/tea area was clear of rubbish. Table was clean."
"We sat outside on a beautiful day and it was all clean and tidy."
"It's clean and the food is good."
Cons:
"So dirty, the floor, the cutlery, the table."
"Tables were sticky and the carpets were filthy."
"Toilets were stinking dirty."
"What a run down dump! Has never had any investment since it opened so many years ago, toilets filthy and run down, carpet is disgusting, all the bar chairs are stained."
"The Table 85 we sat on was greasy and unclean and sticky to touch."
"womens toilets are absolutely disgusting though."
"On entering too much cigarette butts outside. Our table was not wiped over."
Service
Pros:
"Service was excellent as was the meal, a Traditional Breakfast!"
"Staff were friendly and efficient. All round good service."
"The staff were friendly and cleared tables quickly."
"The staff were friendly and efficient, constantly on the move."
"Staff here are friendly and work hard both sides of the bar."
"1st time visit - amazing staff polite, helpful a credit to the brand!"
Cons:
"Forget any Weatherspoon app priority. Poor service, poor drink quality and poor pricing."
"ordered on the app...20 minutes later, no drinks, had to ask 2 different members of staff for them."
"Table service very very slow, if you do not have the app."
"The usual appalling service: Friday night and two staff behind the bar."
"Very slow service...... even when getting attention of staff they took payment but then same staff served others for twenty minutes before returning with drinks."
"Staff not acknowledge customers as they walked in and left customers wondering should we go to the bar and get serve and order."
"Very slow table service, staff at till wasn’t polite, helpful and seems burdened with work."
Food Quality
Pros:
"The food was well cooked and nicely served."
"The toast, sausages, hash brown were all well done, crunchy the way we like them and not at all soggy."
"The food was tasty and out with us within 15 minutes."
"Service was excellent as was the meal, a Traditional Breakfast!"
"Probably the best Ham egg and chips I have had for a long time."
"All were lovely but my son especially enjoyed his burger saying it was delicious."
"The meal itself was tasty."
Cons:
"I eaten yesterday was the disgusting food I ever had the chicken was so old and makes me sick whole night."
"Cheap alcohol that gives you headaches!"
"To my disgust today, leftover scraps from other plates were re served on fresh breakfasts."
"Been for breakfast, the beans were hard. The eggs were over cooked, the bacon was really burnt."
"The burgers we did get were cold and had to be reheated in the microwave."
"The quality of the food (the sausages and black pudding) has gone down more and steadily getting worse over time."
"But the food was awful! Pancakes like car tyres and burnt hashbrowns."
Atmosphere
Pros:
"Venue is airy and modern plus no noisy music!"
"Great place if you can get a table."
"A very busy pub with a real mix of customers young and old."
"Really great pub and good atmosphere for a drink with friends."
"Good atmosphere and actually a nice setting as well."
"Great atmosphere, but can feel crowded at busy times."
"A standard Wetherspoons. Friendly crowd, reasonable prices, quick service considering the time of day."
Cons:
"Shame it gets a little noisy at times."
"Doesn't feel that welcoming."
"Unfortunately tho it's biggest let down is it's smoking area that is absurdly small."
"Can get noisy inside and out when groups are on a night out. Maybe not the place for a quiet chat."
"On Fridays and Saturdays the atmosphere is like a prison yard… cocky security, rude management staff!"
"Generally an unpleasant atmosphere."
"Really busy and really disorganised."
Value
Pros:
"The food is what you paid for and to be honest, it's not bad at all."
"A large zinfandel and a non alcoholic cider under £6.00 result."
"Great value for money as you would expect from a Wetherspoons."
"Value for money is extraordinary not sure how they do it BUT a weekly visit from me is a must."
"And finally it's a Wetherspoon's so the prices are reasonable."
"Very nice pub, affordable prices, we are going here since 2013, absolutely happy with it."
"It’s a wonderful place with good food beverage with affordable prices for the student n other people as well."
Cons:
"Cheap alcohol that gives you headaches!"
"How a pint of Heineken is over a pound more in different Weatherspoon boozers I'll never know."
"Fairly sure I got overcharged too!"
"7pm steak night and no steak available.. How is this a Steak night?"
"The usual appalling service: Friday night and two staff behind the bar."
"Prices are good here, service always nice but am only prepared to spend money on food that is the right temperature."
"service was quick ordered 3 different meals one cottage pie which had next to no meat so sent it back steak and kidney pudding outer should be soft but was crispy overcooked burger was ok but salad arrived in dish which was chipped quite a few places will not be going again."
Accessibility
Pros:
"A fairly good position on the edge of a town centre."
"Good location, clean toilets and friendly staff."
"Good location near festival place car park."
"Clean and space to get around, I'm a wheelchair user so that's important to me."
Cons:
"I use a wheelchair and getting in and out was pretty awkward."
"Often not possible to get a table on weekends even earlier in the day."
"Unfortunately, the nicer seats out in the sun are for smokers and non-smokers have to sit in the shade."
"It is often difficult to find a seat at certain times and sticky menus and grubby furniture seems to be the norm."