Grange Farm Lowton Reviews Summary

Staff and Service

Pros:

• "Staff were friendly and efficient."
• "The staff are so friendly and kind."
• "Staff were very helpful and friendly."
• "The staff very friendly and couldn't do enough for us."
• "The young lady serving was more than helpful and nothing was too much trouble for her."
• "The staff were extremely helpful and friendly."
• "The Staff were all very friendly and helpful."

Cons:

• "Waitress still chatting."
• "The member of staff was not friendly and impatient."
• "Equally as miserable staff."
• "Staff very unhelpful & when asked if they would be willing to open up a room for feeding they wouldn't."
• "What rude people they are. Especially Andy and the women he rang on which he had in speaker phone!!"
• "Staff on the car park were rude."
• "Very poor customer service, hardly acknowledge customers, no interaction with the waitresses."

Facilities and Environment

Pros:

• "Very festive and there was a log fire burning."
• "The covered eating areas you provided were very good and again thought through in terms of keeping with the Halloween theme."
• "The farm shop is well stocked with everything you need and the tea room when open has lovely fresh choice of food."
• "The space is nice but doesn't make up for the short comings."
• "This Halloween event was well organised even with the dread covid."
• "The large marquee with tables and chairs was another great idea if you needed to shelter from the weather or just needed a moment to sit and relax."
• "A lovely afternoon at Grange farm, popped into tea rooms and was allowed to attend Peter Rabbit event, loved all the animals and being able to hold them."

Cons:

• "Half the pumpkins had rotted. Spent £30 and was out of the car for all of 20 minutes!!!"
• "You have to pay £5.98 just to park."
• "Don't bother!! You have to pay £5.98 just to park."
• "They have a really small car park and there is no social distancing measures in place at all, atrocious!"
• "Path to animals inaccessible (toddler lost a welly in the mud)."
• "Very disappointed there was no facility for my daughter with 6wk old twins to breast feed or change the babies."
• "Maize maze closed."

Food and Pricing

Pros:

• "The sausage and mash was absolutely beautiful, and the homemade brownie even better."
• "The pies and pastries here are fantastic and the veg is fresh and tasty."
• "Surprisingly thought the pumpkin we got was actually not badly priced."
• "The lady in the drinks kiosk (which again were very reasonably priced) was very friendly."
• "Food was delicious and very reasonable in price, cakes were amazing, all homemade!"
• "Fantastic food, had Cod Goujon's on bloomer with salad. Cod beautiful, batter excellent."
• "The Food Brilliant top quality."

Cons:

• "Prices from the pumpkins ranged from £1-£10 all depending on the size."
• "Having bought our coal from The Grange Farm for the past 6yrs... we are now disgusted at the recent substantial increase in their prices."
• "We were charged a further £5 to walk through a boggy / Muddy path with scenic views of the busy east Lancs duel carriageway."
• "The grilled chicken bagel was so dry it was inedible."
• "Food was mediocre. BLT served with sliced bread (not bloomer as per the menu) which didn't hold the filling and bacon was dry."
• "Really disappointed with our Sunday lunch... Beef was dry and the rest had zero flavour."
• "The hot chocolate tasted like water an the cake was vile!"

Overall Experience

Pros:

• "Had a great time at Grange Farm today."
• "Breakfast with Santa was a really lovely experience today."
• "Had the best day Pumpkin Picking despite the mud due to Storm Babet."
• "We had a fantastic day the people running it were so nice and kind and funny made the day even better."
• "Fabulous time at the pumpkin picking this year, now our 3rd year going and always have a great time."
• "Thank you for such a good day. We will definitely return."
• "We were really impressed by the effort made for the Pumpkin Festival."

Cons:

• "We don't think this was worth £10 and are likely to not visit again."
• "We sadly will not be returning."
• "Absolute waste of time and money."
• "I didn't feel particularly welcome."
• "Do not recommend. Definitely recommend Berties farm."
• "Rip off. Disappointing."
• "Won't be returning anytime soon. One star is being too generous."