Bevano Lounge Reviews Summary

Food Quality

Pros:

• "Really good food. Fantastic choice of gluten free (or non for that matter!), including big range of main menu choices and drinks."
• "Food is good, and service is ok."
• "The food here tastes fantastic, the staff are friendly and the atmosphere is relaxed."
• "Awesome food with a separate gluten free menu! Great prices and superb friendly service!"
• "Food is very tasty (consistently), good value and friendly staff."
• "The food was delicious."
• "Great Quality Food."

Cons:

• "Food cold."
• "Followed by a 30 minute wait for 2 sandwiches, which looked and tasted like zero effort had been put into them."
• "The food was so basic, bland and for no reason served to humans."
• "Food served wasn't as menu described."
• "Food not great quality I had a fish cake which was about 85% potato and the poached egg was rock solid."
• "The contents of my sandwich tasted of very old over used oil and the bread was dry and on the verge of being stale."
• "I don’t normally leave negative reviews however if I could give no stars I would, we waited nearly an hour for food so disappointed we ordered tapas which was one over cooker chicken strip couldn’t get no chicken out of and 6 wings for £10 we ordered a side of fries was not worth the price!"

Service

Pros:

• "Staff will always listen."
• "Staff are friendly and attentive."
• "The lounge is spacious and cosy, the menu is extensive and reasonably priced, and the staff are warm, welcoming, and friendly."
• "Very good food and friendly staff."
• "Great staff and great food. If you want a friendly environment, with great customers and staff that actually care about their customers then this is the spot."
• "The staff were very accommodating seating and promptly serving our party of 13."
• "Always such a great experience here - the team can’t do enough for you."

Cons:

• "Barely enough staff to run on a Saturday night."
• "Poor service .....Food cold."
• "20 minute wait in the queue to get served."
• "Kitchen can get backed up when busy so be prepared."
• "Saw a guy come in on his own and ask staff how to order food. They told him to 'just join the long queue at the bar' and then laughed."
• "Very quiet, poor service."
• "Appalling service. Food arrived at different times so my partner was finished before I even had mine."

Atmosphere

Pros:

• "Such a relaxing atmosphere with the charming decor and low lighting."
• "Great funky restaurant. Great atmosphere. Friendly staff. Dog friendly. Great menu."
• "Such a beautiful little gem of a place. Had games you can play, books you can read and even do a swap with."
• "It's a nice atmosphere when not noisy and is dog friendly."
• "Nice and chill place to have a quick bite, especially when catching a train right across this restaurant."
• "The atmosphere is always great here, but we visited for the first time in a long time a few days ago for a party after moving away, and sadly it would appear things have gone downhill in quality control."
• "The atmosphere is wonderful."

Cons:

• "But an almost hour wait without warning was a bit rubbish."
• "The whole place lacked atmosphere and seemed very unorganised."
• "We were made to wait for ages for a table even though the place was empty."
• "We waited at the door for 10 mins without anyone even acknowledging we were there."
• "The whole place lacked atmosphere and seemed very unorganised."
• "The place was messy- overall an unpleasant environment."
• "Once meals put down no one ever came back and checked."

Value

Pros:

• "As with everything, prices have increased noticeably but the quality of the food and service definitely makes it worth it!"
• "Good value for money."
• "Great atmosphere, really enjoyable evening and good value for money."
• "Reasonable prices."
• "Tasty food and drinks at reasonable prices."
• "Good price, good food and worth travelling from Swindon for."
• "Decent food, price good. Very relaxed atmosphere and nice for kids."

Cons:

• "Service slow over priced for the portion you get. Very small portions butterfly chicken and chips around £11 pound it would have fitted into a bun and a mug of chips."
• "Soda water is £1.40 a pint, even if you want it to make spritzer and have bought a bottle of wine and other drinks."
• "The food is pretty pricey but oh boy is it good."
• "But they had already reached this point at 7pm on a Thursday which doesn't say much for their anticipation of required stock."
• "The Diet Coke was super watered down, you could barely taste the coke at all."
• "I always seem to notice flys in there or have 1 mivering me. Bit unpleasant."
• "Only problem was that when there was a rush of people ordering mid morning only one till was operating and so queuing time was long."