Clent Nurseries Reviews Summary

Food Quality

Pros:

• "Coffee was nice though."
• "Food is nicely presented and good."
• "Food is plentiful and scrumptious with a huge variety for everyone."
• "We enjoyed a hot lunch which was of reasonable quality."
• "The food is freshly made and will fill you up."
• "Lovely selection of food & do an excellent breakfast."

Cons:

• "The breakfast was awful and more like a kids breakfast."
• "When I got home, I saw that I had been charged £22.49 for a £12.99 shrub."
• "Ordered ploughmans but no brie or Stilton available."
• "I was charged £25 today for 2 coffee's and 2 tiny little quiches."
• "The meals we had were nice but the pot if tea was not at all nice."
• "Horrible, dry and cheap tasting."
• "Couldn’t believe the poor quality of the food here."

Customer Service

Pros:

• "Staff very helpful. Offered great advice on choosing and when checking out."
• "Customer service is excellent, the ladies in the cafe go out of their way to make your visit a wonderful experience."
• "Staff are great."
• "Approached three members of staff for assistance, each one was so helpful and friendly."
• "Great service as always."
• "Staff are really friendly & helpful & they have an excellent restaurant."

Cons:

• "Staff could just smile a little bit more they looked worn out or fed up."
• "Shocking customer service. I was a regular customer, as were family members who live locally but we will never use or recommend this business again."
• "National Garden Vouchers not accepted."
• "Girl on till looked stressed as it was busy."
• "The lady at the checkout is not nice and as she already heard the accent, her face has become dead."
• "Staff on the till are rude and lacking manners."
• "We regularly go to Clent for good quality plants and garden furniture. However the staff on the till are rude and lacking manners."

Price and Value

Pros:

• "Very well priced."
• "The plants here are in excellent condition much better value than say Webbs."
• "Great value for money."
• "Very reasonably priced and very clean."
• "Reasonable prices."
• "Great prices."

Cons:

• "Definitely not worth £10.95 each. More like £6.00."
• "Seriously the prices for what they serve is way off scale compared to other garden centers close by."
• "Not good value for money in my opinion."
• "It's getting a little expensive considering it's only a garden centre cafe."
• "Plants are very overpriced like everything else in this garden centre."
• "Sorry to say but in the last 3 visits I find the staff quite rude."

Ambiance and Setting

Pros:

• "Lovely little garden centre with a lovely cafe!"
• "Brilliant nursery. So much has changed since we last visited. Still great."
• "The restaurant is clean and tidy, friendly staff, very tasty food and a good range of choices."
• "Lovely garden centre. Bought a great wooden arbour."
• "Great new restaurant where staff made me feel very welcomed."
• "A lovely garden centre within easy driving distance of Birmingham."

Cons:

• "The only thing I wasn't keen on was the large overflowing rubbish container outside on the car park."
• "The gift selection was mediocre and the Christmas section very disappointing."
• "Very noisy and if you have a table near the door it is really quite chilly."
• "Nice garden centre, although plants all mixed up together."
• "Unfortunately we had taken our small Yorkie dog and as of this week ALL DOGS are banned until further notice."
• "The place was clean and tidy but seemed to be seriously short of plants."